Senior Manager, AI-Powered Marketing Journeys

Capital One

Chicago (IL)

On-site

USD 183,000 - 208,000

Full time

4 days ago

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Job summary

Capital One seeks a Marketing Journey Platforms Lead to architect and scale intelligent, omnichannel customer journeys for enterprise marketing. You will drive strategy, governance, and partnerships with engineers and product teams to deliver self-service, multi-tenant capabilities that accelerate campaign velocity.

The role focuses on integrating agentic AI and predictive decisioning within a robust, compliant platform, enabling rapid innovation across business lines while maintaining strong

Qualifications

Bachelor’s or Master’s degree in a quantitative field or related business/marketing degree with PM experience
4 years of Product Management experience
Experience translating business strategy into consumer-facing digital products
Capital One sponsorship not offered for immigration at this time

Responsibilities

Define and execute the multi-year journey strategy for comms and personalization platforms
Scale an enterprise-grade journey platform ensuring reliability and performance
Deliver self-service capabilities for marketers to accelerate campaigns
Align roadmaps with MarTech vendors and internal technology leaders
Establish data privacy, multi-tenancy, and auditability standards

Skills

Product Management

MarTech

AI capabilities

Enterprise architecture

Education

Bachelor’s or Master’s in a quantitative field

Bachelor’s in any field + 4 years Product Management

Job description

The role focuses on integrating agentic AI and predictive decisioning within a robust, compliant platform, enabling rapid innovation across business lines while maintaining strong

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