Senior Manager, Marketing Journey Platforms & Developer Experience

Capital One; Riverwoods (IL); On-site; USD 183,000 - 208,000; Full time

Job summary

Capital One is seeking a Senior Manager, Product Management to lead Marketing Journey Platforms. You will define and execute a multi-year vision for intelligent, omnichannel customer journeys, integrating agentic AI and predictive decisioning.

You'll enable lines of business with self-service journey orchestration while ensuring robust, scalable infrastructure for billions of personalized interactions. The role blends product strategy, AI capabilities, and enterprise-scale delivery.

Qualifications

• Bachelor’s or Master’s degree in a quantitative field, business, or marketing.
• Bachelor’s degree with 4 years of Product Management experience.
• Experience translating business strategy and analysis into consumer facing digital products.

Responsibilities

• Architect next-gen journey strategy with multi-year vision and AI integration.
• Scale an enterprise-grade platform ensuring reliability, performance, and modern architecture.
• Empower internal marketers with multi-tenant, self-service capabilities and faster campaign velocity.
• Lead strategic tech partnerships aligning with tier-one MarTech vendors and internal tech leaders.
• Drive governance for data privacy, multi-tenancy, and auditability within compliant framework.

Skills

Product Management

AI capabilities

Enterprise-scale delivery

Education

Bachelor’s or Master’s degree in a quantitative field, business, or marketing

Bachelor’s degree with 4 years of Product Management experience

Job description

Capital One is seeking a Senior Manager, Product Management to lead Marketing Journey Platforms. You will define and execute a multi-year vision for intelligent, omnichannel customer journeys, integrating agentic AI and predictive decisioning.

You'll enable lines of business with self-service journey orchestration while ensuring robust, scalable infrastructure for billions of personalized interactions. The role blends product strategy, AI capabilities, and enterprise-scale delivery.