Senior Product Lead - Marketing Journeys & AI Platforms

Capital One; Richmond (VA); On-site; USD 183,000 - 208,000; Full time

Job summary

Capital One is seeking a Senior Manager, Product Management for Consumer & Developer Experience, leading Marketing Journey Platforms in Richmond, VA. You will shape the evolution of journey orchestration, blending AI-enabled decisions with scalable, enterprise-grade architecture to empower lines of business.

You will drive self-service capabilities for internal marketers, partner with top MarTech vendors, and ensure privacy and governance across multi-tenant platforms, enabling rapid, compliant

Qualifications

• Bachelor's or Master's degree in a quantitative field, business or marketing, or equivalent.
• Bachelor's degree in any field with 4 years of Product Management experience accepted.
• Experience translating business strategy into consumer-facing digital products preferred.

Responsibilities

• Define and execute the multi-year vision for intelligent, omnichannel customer journeys with AI and decisioning.
• Be the product anchor for platform reliability, performance and modern architecture with engineering teams.
• Deliver self-service, multi-tenant capabilities to empower marketers and speed campaigns.
• Steer roadmaps with Tier-1 MarTech vendors and internal technology leaders.
• Establish data privacy, multi-tenancy and auditability standards for compliant operations.

Skills

Product management

Cross-functional leadership

MarTech

AI capabilities

Education

Bachelor's or Master's degree in a quantitative field, business or marketing

Bachelor's degree in any field with 4 years PM experience

Job description

Capital One is seeking a Senior Manager, Product Management for Consumer & Developer Experience, leading Marketing Journey Platforms in Richmond, VA. You will shape the evolution of journey orchestration, blending AI-enabled decisions with scalable, enterprise-grade architecture to empower lines of business.

You will drive self-service capabilities for internal marketers, partner with top MarTech vendors, and ensure privacy and governance across multi-tenant platforms, enabling rapid, compliant