Senior Manager, Agentic Commerce & Digital Banking

Accenture PLC

City of Albany (NY)

On-site

USD 123,000 - 338,000

Full time

8 days ago

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Benefits offered by this job

Medical benefits
Bonus opportunities
Paid time off

Job summary

Accenture Song is seeking a Senior Manager to lead agentic commerce and digital ecosystem transformation for banking clients. You will drive programs translating strategy into actionable workstreams across platform architecture, content ecosystems, and AI-enabled data infrastructure.

You will guide multidisciplinary teams across strategy, technology, and experience to surface products through digital channels and partner ecosystems, leveraging evolving AI technologies in banking experiences.

Qualifications

  • 10+ years of experience in consulting, digital strategy, or technology strategy within financial services.
  • Experience on digital transformation, customer experience, or platform-related initiatives.
  • Strong understanding of digital banking platforms, fintech ecosystems, and API-based integrations.
  • Experience with AI-driven customer experiences, conversational interfaces, or emerging digital ecosystem trends.
  • Proven ability to lead complex programs and manage cross-functional teams.

Responsibilities

  • Lead major workstreams modernizing how banking products are distributed across digital platforms.
  • Design strategies that connect banking platforms with fintech partners and ecosystems.
  • Define integration approaches using APIs and data feeds for scalable distribution.
  • Lead platform modernization initiatives supporting future banking experiences.
  • Translate client objectives into executable architecture and delivery roadmaps.
  • Architect schemas aligned to AI retrieval and reasoning models.

Skills

Digital transformation
Customer experience
Platform integrations
AI-driven experiences
Program leadership

Education

Bachelor’s degree in Business, CS, Engineering, or related field

Tools

APIs
Fintech ecosystems

Job description

Accenture Song is seeking a Senior Manager to lead agentic commerce and digital ecosystem transformation for banking clients. You will drive programs translating strategy into actionable workstreams across platform architecture, content ecosystems, and AI-enabled data infrastructure.

You will guide multidisciplinary teams across strategy, technology, and experience to surface products through digital channels and partner ecosystems, leveraging evolving AI technologies in banking experiences.

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