Senior Manager, Account Manager, Enterprise

Ramp; United States; A distancia; USD 180.000 - 240.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible PTO

Home-office equipment stipend

Health and wellness stipend

Intra-office travel budget

Weekly coffee stipend

Descripción de la vacante

Ramp is seeking a front-line manager to lead a group of Account Managers responsible for hunting, pitching, and expanding the customer base. You will embed in key relationships, drive pipeline, and own performance metrics in a fast-paced, high-growth environment.

You will hire, coach, and develop the next generation of AMs, partner with Sales, CX, CSM, Risk, and Product, and continuously refine processes as the segment scales.

Formación

• 5+ years quota-carrying sales or account management experience with a proven track record of exceeding goals.
• 5+ years building and leading account management or sales teams with a track record of exceeding goals.
• Experience in fast-paced GTM environments, ideally SaaS or AI.

Responsabilidades

• Build and run a high-performing team of 6-8 Account Managers and set culture, morale, and daily execution.
• Engage directly with key customers and top accounts, building trust and long-term partnerships.
• Own the number: manage quota performance and pipeline generation to hit activation, retention, and expansion goals.
• Forecast and report team performance to senior leadership with clear visibility into what's working.
• Hire and develop AMs through product training, buyer personas, competition, and tooling.
• Coach with daily 1:1s, review call feedback, lead enablement sessions, and map career paths for each rep.
• Refine processes and tooling to improve output as the segment scales.
• Collaborate cross-functionally with Sales, CX, CSM, Risk, and Product to unblock and drive outcomes.

Conocimientos

Quota-carrying sales

Account management leadership

GTM experience

Talent development

Executive communication

Data analytics tools

Educación

Bachelor's degree

Herramientas

Salesforce

Looker

Excel

Descripción del empleo

About RampRamp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.

The problems are high-stakes, data-dense, and unforgiving.

We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At the company, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.

The median the company customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without the company. We believe every ambitious company deserves the same.

If you want to build systems that directly shape how companies move and manage billions, the company is the place to do it.

About the Role In this role, you will be a front-line manager to a group of Account Managers who are responsible for hunting, pitching, and expanding the existing customer base at the company.

What You'll Do

• Build and run a high-performing team of 6-8 Account Managers - setting the bar for culture, morale, and daily execution.
• Get embedded in the relationships that matter. Engage directly with key customers and top accounts alongside your team, building trust and long-term partnership.
• Own the number. Manage quota performance and pipeline generation across your team to hit spend activation, product activation, retention, and expansion goals.
• Forecast and report team performance to senior leadership with clear-eyed visibility into what's working and what isn't.
• Hire and develop the next generation of AMs - training on product, buyer personas, competition, and tooling through role-plays, game film, and real deal work.
• Coach relentlessly. Run daily 1:1s, dissect call feedback, lead enablement sessions, and build career paths for every rep on your team.
• Turn what works into a system. Continuously refine team processes and tooling to improve output and efficiency as the segment scales.
• Represent Account Management cross-functionally, partnering with Sales, CX, CSM, Risk, and Product to remove blockers and drive outcomes.

What You Need

• Minimum 5 years quota-carrying sales or account management experience as an individual contributor, with a proven, consistent track record of exceeding goals (new business or cross-sell/upsell experience mandatory)
• Minimum 5 years building and leading account management or sales teams, with a track record of exceeding goal (new business or cross-sell/upsell experience mandatory)
• Prior success in fast-paced, results-oriented GTM environments, ideally at SaaS or AI companies
• A genuine passion for hiring, with a thoughtful approach to talent development
• Ability to articulate contractual, technical, and financial value to customers, including C‑Suite and executive leaders
• Strong track record negotiating, structuring, and executing complex agreements
• Proficiency with data analytics tools (Salesforce, Looker, Excel) and a bias toward using data to drive decisions
• Strong collaboration and influencing skills, backed by excellent communication and presentation ability.
• High agency and adaptability - no two days are the same, and the only constant is change
• A desire and willingness to jump headfirst into complex, challenging problems for the good of the business.

Great to Haves

• Experience at a high-growth, top SaaS/AI startup
• Bachelor's degree from an accredited university

Benefits available to all full‑time the company employees (Global)

• Flexible PTO
• Centralized home‑office equipment ordering
• Health and wellness stipend
• Budget for intra‑office travel
• Weekly coffee stipend

United States

• 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
• One Medical annual membership
• 401(k), including employer match on contributions made while employed by the company
• Fertility HRA (up to $10,000 per year)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
• Pet insurance
• In‑office perks: lunch, snacks, drinks, and more
• Relocation expense coverage to NYC or SF (if needed)

Canada

• Group medical, dental, and vision coverage through Sun Life
• Life, AD&D, and disability coverage
• Fertility drug coverage (up to $4,000 lifetime)
• Group Retirement Plan with employer match (RRSP + DPSP)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
• Employee Assistance Program and virtual care through Lumino Health

United Kingdom

• Private medical insurance through Freedom Elite
• Virtual GP and at-home care via eMed x Livi
• Workplace pension through Penfold, with salary sacrifice option
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay

Other noticesPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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