Senior Manager, Account Development

Liberty Blume; Denver (CO); Hybrid; USD 123,000 - 154,000; Full time

Benefits offered by this job

Medical/dental/vision plans

401(k) with company stock match

Discretionary bonus

Paid time off

Private café, fitness centre, paid停车

E-Verify participation

Job summary

Liberty Blume, Denver, seeks a Senior Manager, Account Development to drive revenue growth and retention across a portfolio of existing client accounts. This hybrid role owns the renewal cycle, managing end-to-end renewals and converting client insights into expanded contracts and services.

You will build account growth plans, lead senior stakeholder discussions, and coordinate with delivery teams to ensure continued success and long-term partnerships across the portfolio.

Qualifications

• Proven experience in account management or customer success in B2B services.
• Track record of growing revenue within existing client accounts.
• Experience working with service delivery or operations teams.
• Commercially astute with strong negotiation and stakeholder management.
• Able to operate in complex, multi-stakeholder environments.

Responsibilities

• Own revenue growth across a portfolio of existing accounts, delivering upsell and cross-sell against targets.
• Identify expansion opportunities through deep understanding of client needs and priorities.
• Build and maintain account growth plans aligned to client objectives and Blume’s strategy.
• Act as the senior commercial point of contact for assigned accounts and lead reviews.
• Initiate renewal conversations ahead of contract end and manage risk before renewal.

Skills

Account growth

Revenue growth

Strategic account management

Stakeholder management

Negotiation

Service delivery collaboration

Job description

We’re looking for a Senior Manager, Account Development to join our team in Denver. This hybrid role offers flexibility, with two days in the office and three days working remotely.

Opening Date: 19/08/2026

End Date: 18/09/2026

The Senior Manager, Account Development is accountable for revenue growth and retention within existing client accounts.

Your role is to understand each customer's business well enough to identify where the organisation can do more, and converting that insight into expanded contracts, additional services and longer-term partnerships.

You will own the end-to-end renewal cycle for your portfolio. Maintain a live view of contract end dates, revenue at risk and renewal status, and ensure no renewal is treated as an administrative event.

This is a role for someone who is naturally curious about their customers' businesses, comfortable having commercial conversations within trusted relationships, and able to influence internally to get the right resources and attention behind the right accounts.

What will you be doing?

Account Growth & Commercial Expansion

• Own revenue growth across a portfolio of existing accounts, delivering upsell and cross-sell against agreed targets.
• Identify expansion opportunities through deep understanding of client needs, usage patterns, and business priorities.
• Build and maintain account growth plans aligned to client objectives and Blume’s commercial strategy.

Client Relationship Management

• Act as the senior commercial point of contact for assigned accounts.
• Build trusted, long-term relationships with client stakeholders, including senior decision-makers.
• Lead regular account reviews focused on outcomes, performance, and growth opportunities.
• Position Blume as a trusted partner across their wider portfolio of companies, creating opportunities for strategic expansion in the market resulting in long term revenue.

Customer renewals and retention

• Initiate renewal conversations ahead of contract end, early enough to resolve service concerns, renegotiate terms and avoid last-minute pressure
• Identify at-risk accounts and elevate early, bringing in service delivery, commercial and senior leadership before a relationship becomes a retention issue
• Maintain an accurate renewal pipeline with risk ratings, next actions and a clear forecast of retained revenue across your portfolio
• Feed insight from lost renewals back into service and proposition development
• You are the single point of accountability for ensuring retained revenue does not erode through inattention or reactive management.

Essential

We tend to look for people with:

• Proven experience in account management, account development, or customer success within a B2B services environment.
• Strong track record of growing revenue within existing client accounts.
• Experience working closely with service delivery or operations teams.
• Commercially astute with strong negotiation and stakeholder management skills.
• Comfortable operating in complex, multi-stakeholder client environments

What’s in it for you?

We Offer a Competitive Salary, Bonus & Benefits

The base salary range is $123,200 - $154,000 based on the level of experience

A Few Benefits Our Employees Enjoy

• Comprehensive benefit plans (medical/dental/vision) starting on day 1
• 401(k) with 100% match up to 10% of base salary in the form of Company Stock (LBTYK series)
• Discretionary Bonus Incentive (annually)
• Paid time off
• Access to a private café, fitness centre, and paid parking
• Liberty Global participates in the E-Verify program

Who We Are

Liberty Blume, a Liberty Global company, is a rapidly growing business services provider, specialising in tech-enabled back-office solutions. Our mission is to deliver efficiency, scale and value to our customers through Business, Procurement and Financial Solutions. If you’re curious, customer centric and enjoy being one step ahead, join us on our scale up journey and unlock your freedom to grow!

Liberty Global is an equal opportunity employer, committed to an inclusive environment and accommodating all candidates. We’re eager to hear from you, no matter your background.