Senior Manager, Account Development

Virgin Media Business Ireland; Denver (CO); Hybrid; USD 123,000 - 154,000; Full time

Benefits offered by this job

Medical and dental coverage

401(k) with company stock matching

Discretionary bonus

Paid time off

On-site amenities and parking

E-Verify participation

Job summary

Liberty Blume, a Liberty Global company, is seeking a Senior Manager, Account Development to join our Denver team. The hybrid role offers two days in the office and three days remote. You will own renewal cycles, manage accounts, and drive expansion opportunities while maintaining revenue resilience.

You will build relationships with senior stakeholders, lead renewal conversations, and coordinate with service delivery to maximize cross-sell and upsell across the portfolio.

Qualifications

• Experience in account management or customer success within a B2B services environment.
• Proven track record of growing revenue within existing client accounts.
• Strong negotiation and stakeholder management skills.

Responsibilities

• Own revenue growth across a portfolio of existing accounts delivering upsell and cross-sell.
• Lead renewal conversations and manage renewal pipeline with risk ratings and forecasts.
• Build and maintain account growth plans aligned to client objectives and strategy.
• Act as senior commercial point of contact for assigned accounts and conduct regular reviews.

Skills

Account management

Account development

Customer success

Revenue growth

Negotiation

Stakeholder management

Service delivery

B2B services

Tools

CRM systems

Sales forecasting

Job description

We’re looking for a Senior Manager, Account Development to join our team in Denver. This hybrid role offers flexibility, with two days in the office and three days working remotely. Opening Date: 19/08/2026 End Date: 18/09/2026 The Senior Manager, Account Development is accountable for revenue growth and retention within existing client accounts. Your role is to understand each customer’s business well enough to identify where the organisation can do more, and converting that insight into expanded contracts, additional services and longer-term partnerships. You will own the end-to-end renewal cycle for your portfolio. Maintain a live view of contract end dates, revenue at risk and renewal status, and ensure no renewal is treated as an administrative event. This is a role for someone who is naturally curious about their customers’ businesses, comfortable having commercial conversations within trusted relationships, and able to influence internally to get the right resources and attention behind the right accounts.

Account Growth & Commercial Expansion

• Own revenue growth across a portfolio of existing accounts, delivering upsell and cross-sell against agreed targets.
• Identify expansion opportunities through deep understanding of client needs, usage patterns, and business priorities.
• Build and maintain account growth plans aligned to client objectives and Blume’s commercial strategy.

Client Relationship Management

• Act as the senior commercial point of contact for assigned accounts.
• Build trusted, long-term relationships with client stakeholders, including senior decision-makers.
• Lead regular account reviews focused on outcomes, performance, and growth opportunities.
• Position Blume as a trusted partner across their wider portfolio of companies, creating opportunities for strategic expansion in the market resulting in long term revenue.

Customer renewals and retention

• Initiate renewal conversations ahead of contract end, early enough to resolve service concerns, renegotiate terms and avoid last-minute pressure.
• Identify at-risk accounts and elevate early, bringing in service delivery, commercial and senior leadership before a relationship becomes a retention issue.
• Maintain an accurate renewal pipeline with risk ratings, next actions and a clear forecast of retained revenue across your portfolio.
• Feed insight from lost renewals back into service and proposition development.
• You are the single point of accountability for ensuring retained revenue does not erode through inattention or reactive management.

We tend to look for people with:

• Essential Proven experience in account management, account development, or customer success within a B2B services environment.
• Strong track record of growing revenue within existing client accounts.
• Experience working closely with service delivery or operations teams.
• Commercially astute with strong negotiation and stakeholder management skills.
• Comfortable operating in complex, multi-stakeholder client environments.

What’s in it for you?

We offer a competitive salary, bonus & benefits

The base salary range is $123,200 - $154,000 based on the level of experience

A few benefits our employees enjoy:

• Comprehensive benefit plans (medical/dental/vision) starting on day 1
• 401(k) with 100% match up to 10% of base salary in the form of Company Stock (LBTYK series)
• Discretionary Bonus Incentive (annually)
• Paid time off
• Access to a private café, fitness centre, and paid parking
• Liberty Global participates in the E-Verify program

Who we are

Liberty Blume, a Liberty Global company, is a rapidly growing business services provider, specialising in tech-enabled back-office solutions. Our mission is to deliver efficiency, scale and value to our customers through Business, Procurement and Financial Solutions. If you’re curious, customer centric and enjoy being one step ahead, join us on our scale up journey and unlock your freedom to grow! Liberty Global is an equal opportunity employer, committed to an inclusive environment and accommodating all candidates. We’re eager to hear from you, no matter your background. Our growth is creating great opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! So once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team!! We’re on a mission to redefine global business services with our tech-enabled solutions, that deliver efficiency, scale and value for our customers. With over 20 years of experience, our team of passionate specialists have perfected an approach that deals with the demands of today and the markets of the future, so our customers stay one step ahead and unlock the freedom to grow. We leverage technology expertise and global perspective, to challenge conventional thinking, transform operational efficiency, and eliminate administrative complexity.