Senior Management Consultant Level I

NYC Health + Hospitals; New York (NY); On-site; USD 90,000 - 135,000; Full time

Job summary

NYC Health + Hospitals is seeking an experienced management analyst to serve as an expert consultant on complex organizational problems. You will advise executives and department heads on business organization and methods, and help implement programs for efficiency and service delivery across the system.

Your work includes researching approaches to improve operations, preparing reports, and coordinating with City departments and agencies to ensure alignment with policy goals.

Qualifications

• Master's degree in public administration, business administration, or equivalent.
• Five years of experience in management analysis or operational direction; two years in supervisory/administrative/consultative capacity.
• Satisfactory equivalent as described in the qualifications.

Responsibilities

• Act as an expert consultant on complex management problems and improve business operations.
• Engage in research to develop methods applicable to broad organizational needs.
• Prepare or supervise reports on organization and administration for efficiency and service delivery.
• Conduct studies of management problems and coordinate with executive personnel and other agencies.
• Collaborate with City departments and private entities on programs and policies.

Skills

Management analysis

Supervisory experience

Research skills

Communication skills

Analytical thinking

Education

Master's degree in Public Administration

Master's degree in Business Administration

Equivalent combination of education and experience

Tools

Microsoft Office

Excel

Epic

Data analysis tools

Job description

Marketing Statement

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.

Marketing Statement

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Duties & Responsibilities

Purpose of Position : Under varying degrees of direction, with broad latitude for the exercise of independent judgment, acts as an expert consultant and advisor on complex and important management problems, with particular reference to business organization and methods.

Under Direction, Performs The Following Typical Tasks

Examples of Typical Tasks :

• Provides expert consultant services for the use of executives, department heads, other departmental personnel, and to inter-corporate facilities or City-wide committees on business organization and methods, and the establishment and implementation of programs for the evaluation, improvement and regularization of normal business operations.
• Engages in research on business organization and methods to assist in the development and installation of methods and techniques of general application in wide areas of departmental determination and execution or achievement of management policies, objectives and goals.
• Prepares or supervises the preparation of reports on departmental organization and administration of normal business operations in the light of study and analysis of surveys designed to secure optimum efficiency, economy and adequacy of public service and convenience.
• Conducts or supervises the conduct of special studies of assigned complex and important management problems.
• Participates in the establishment and maintenance of effective cooperation and liaison with executive personnel in City departments and agencies, other government agencies and private agencies concerning problems and activities in the area of business organization and methods or the conduct of special studies of management problems.

Minimum Qualifications

• A Master's degree in public administration or business administration, or in an equivalent or equally acceptable program, and four (4) years of satisfactory, full-time paid experience in a major governmental agency or large corporation or foundation in management analysis or in operational direction, planning, coordination or control of which two (2) years must have been in a supervisory, administrative or consultative capacity; or
• A Baccalaureate degree from an accredited college or university and five (5) years of experience as stated in #1 above of which three (3) years must have been in a supervisory, administrative or consultative capacity; or
• A satisfactory equivalent, however, all candidates must possess not less than the two (2) years of supervisory, administrative or consultative experience required.

Four (4) years of appropriate general experience may be substituted for a Baccalaureate degree requirement. Appropriate full-time teaching experience in an accredited college or university may be substituted on a year-for-year basis for the required general experience and appropriate full-time teaching experience in a position of professional rank may be substituted on a year-for-year basis for the required supervisory, administrative or consultative experience.

Department Preferences

• Minimum of 5 years finance experience in healthcare receivables management in a medical center or multi-hospital system or related organization
• Excellent problem-solving skills, attention to detail, and the ability to review and reconcile large amounts of data accurately
• Excellent communication skills, essential for collaborating and communicating with various stakeholders, payers, healthcare providers, and billing departments.
• Experience and expertise with healthcare and billing and coding processes, reimbursement methodologies, contract terms and agreements.
• Knowledge in financial analysis, data analysis and interpretation, healthcare regulations and compliance.
• Understand claim processing and insurance policies.
• Ability to identify and correct errors in claim payments and denials.
• Experience in software used for Revenue integrity Analysis
• Insurance appeals; ability to address contract terms and regulations.
• Bachelor’s degree in Business Administration, Accounting, Finance, Information Technology, or Health Administration preferred
• Functional knowledge of reimbursement methods of major payers.
• Functional knowledge of Medicare and Medicaid regulatory requirements.
• Working knowledge of CPT-4, HCPCS, Revenue Codes, and ICD-10 CM
• Demonstrated excellence in organizational and project management skills
• Strong verbal and written communication skills
• Understanding of organizational policies and procedures
• Ability to think critically and find optimal solutions for systemic problems/issues
• Ability to adapt and manage several projects/initiatives simultaneously
• Receptive to constructive feedback and guidance that will help reach optimal solutions
• Proficiency in Microsoft Office, including Outlook, Word, PowerPoint, and Excel; proficient in Epic and ability to manipulate large amounts of data