Senior Maintenance & Utilities Manager, GMP Facilities

Ocular Therapeutix, Inc.; United States; On-site; USD 102,000 - 120,000; Full time

Job summary

Ocular Therapeutix, Inc. in Bedford, MA, seeks a Maintenance Field Manager to lead maintenance activities across facilities, ensuring safety, compliance, and timely work.

You will guide a team of supervisors and technicians, coordinate with QA, Validation, Engineering, and Manufacturing, and drive reliability improvements through CMMS, deviation handling, and CAPA processes. This role requires hands-on leadership and experience in GMP environments.

Qualifications

• Bachelor's degree in Engineering, Facilities Management, or related technical discipline or equivalent
• 5+ years of experience in facilities or equipment maintenance, preferably within a pharmaceutical, biotech, or similarly regulated GMP environment
• 3–5+ years of supervisory or management experience, including experience managing supervisors or leads
• Advanced knowledge of mechanical, utilities, and plant systems
• Experience with deviations, risk assessments, Change Controls, and CAPA activities at a program level
• Demonstrated proficiency with CMMS or asset management platforms; Blue Mountain RAM (BMRAM) strongly preferred
• Strong organizational, prioritization, problem-solving, and cross-functional communication skills
• Demonstrated ability to lead teams through change while fostering collaboration, accountability, and continuous improvement
• Ability to work effectively with Quality Assurance, Validation, Engineering, Manufacturing, Calibration, vendors, and equipment owners
• Familiarity with OSHA and facility safety compliance requirements is preferred
• Experience supporting equipment qualifications (IQ/OQ/PQ) or capital projects is preferred
• Experience managing or transitioning a maintenance program between CMMS platforms is preferred

Responsibilities

• Lead and coordinate daily maintenance activities across OTX facilities, ensuring work is executed safely, accurately, compliantly, and in accordance with approved procedures and schedules
• Provide field leadership and technical guidance to Maintenance Supervisors and other assigned personnel; remove barriers, establish priorities, and ensure timely escalation of issues
• Provide operational oversight of building systems, utilities, and reliability programs; direct root-cause and systemic improvement efforts
• Establish and monitor a maintenance criticality matrix and priority tiering to support risk-based scheduling and business continuity decisions
• Manage maintenance vendors and service providers, including scheduling, technical oversight, performance evaluation, and compliance with site requirements
• Lead and coordinate technical investigation, documentation, and closure of maintenance-related deviations; partner with Quality Assurance on disposition and quality record closure
• Initiate and support Change Controls associated with maintenance procedures, equipment replacement, and infrastructure upgrades
• Lead or support CAPA activities arising from maintenance deviations, audit observations, or systemic findings
• Develop, review, and approve Maintenance SOPs, work instructions, job plans, and program documentation
• Ensure maintenance records, work orders, and CMMS data meet cGMP and good documentation practice requirements and remain inspection ready
• Directly manage Maintenance Supervisor(s), including performance management, coaching, and development planning; provide indirect leadership and support to Maintenance Technicians across the program
• Develop team capability through coaching, mentoring, performance feedback, training, and individual development planning; participate in hiring and onboarding activities as needed
• Establish, monitor, analyze, and report maintenance KPIs (PM compliance, CM turnaround, schedule adherence, program health) to the Associate Director; identify trends and drive corrective or improvement actions
• Promote a culture of safety, quality, data integrity, accountability, collaboration, and continuous improvement
• Serve as a primary maintenance representative during internal audits and regulatory inspections
• Provide leadership support during after-hours operational events, urgent maintenance needs, and on-call activities as required

Skills

Facilities management

Leadership

Cross-functional communication

Problem solving

Regulatory compliance

Education

Bachelor's degree in Engineering, Facilities Management, or related technical discipline

Tools

CMMS / Asset management

Blue Mountain RAM (BMRAM)

Job description

Ocular Therapeutix, Inc. in Bedford, MA, seeks a Maintenance Field Manager to lead maintenance activities across facilities, ensuring safety, compliance, and timely work.

You will guide a team of supervisors and technicians, coordinate with QA, Validation, Engineering, and Manufacturing, and drive reliability improvements through CMMS, deviation handling, and CAPA processes. This role requires hands-on leadership and experience in GMP environments.