Senior Mailroom Assistant: Customer Service & Ops

Boston University; Boston (MA); On-site; USD 26,000 - 36,000; Full time

Job summary

Boston University is seeking a Mailroom Clerk to sort, distribute and manage mail and packages across campus residences. You will work with student employees to ensure timely delivery, assist residents with mailbox issues, and provide instruction on mailbox use.

The role emphasizes strong customer service, organization, and a tidy mailroom, supporting a large residential community with reliable mail handling.

Qualifications

• High School Diploma with strong customer service skills and at least one year of related experience.

Responsibilities

• Sort, distribute, return, and redirect all mail and packages within the large residences.
• Work with student employees.
• Provide excellent customer service.
• Assist residents with mailbox issues and provide instruction on mailbox use.
• Clean and maintain the mailroom by keeping it neat and well organized at all times.

Skills

Customer service

Education

High School Diploma

Job description

Boston University is seeking a Mailroom Clerk to sort, distribute and manage mail and packages across campus residences. You will work with student employees to ensure timely delivery, assist residents with mailbox issues, and provide instruction on mailbox use.

The role emphasizes strong customer service, organization, and a tidy mailroom, supporting a large residential community with reliable mail handling.