Senior Mail Assistant, Housing

Boston University; Boston (MA); On-site; USD 26,000 - 36,000; Full time

Job summary

Boston University is seeking a Mailroom Clerk to sort, distribute and manage mail and packages across campus residences. You will work with student employees to ensure timely delivery, assist residents with mailbox issues, and provide instruction on mailbox use.

The role emphasizes strong customer service, organization, and a tidy mailroom, supporting a large residential community with reliable mail handling.

Qualifications

• High School Diploma with strong customer service skills and at least one year of related experience.

Responsibilities

• Sort, distribute, return, and redirect all mail and packages within the large residences.
• Work with student employees.
• Provide excellent customer service.
• Assist residents with mailbox issues and provide instruction on mailbox use.
• Clean and maintain the mailroom by keeping it neat and well organized at all times.

Skills

Customer service

Education

High School Diploma

Job description

Job Location

Tracking Code

2626500065360806

Posted Date

8/6/2026

Salary Grade

Grade 22

Expected Hiring Range Minimum

$18.88

Expected Hiring Range Maximum

$25.83

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Position Type

Full-Time/Regular

Sort, distribute, return, and redirect all mail and packages within the large residences. Work with student employees. Provide excellent customer service. Assist residents with mailbox issues and provide instruction on mailbox use. Clean and maintain the mailroom by keeping it neat and well organized at all times.

Required Skills

High School Diploma, strong customer service skills and one year of related experience.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

In accordance with the Local 2324 collective bargaining agreement, this job will be open to internal applicants only for the first week of posting. Current L2324 represented employees,