Senior macOS Desktop & MDM Engineer

Themesoft Inc.; Jersey City (NJ); On-site; USD 90,000 - 110,000; Full time

Job summary

Themesoft Inc. in Jersey City is seeking an experienced L3 support engineer for macOS environments. This role includes acting as the escalation point for high-severity incidents, managing MDM platforms like Jamf and Workspace ONE, and optimizing endpoint solutions

Candidates should possess over 5 years of experience in Desktop Support, strong expertise in the Apple ecosystem, and advanced troubleshooting skills across various network and security domains. Join us to drive continuous improvement initiatives and enhance team capabilities.

Qualifications

• 5+ years of hands-on experience in Desktop Support and macOS engineering.
• 5+ years of experience managing MDM platforms in large enterprise environments.
• Strong expertise in the Apple ecosystem including ABM, ADE, VPP.

Responsibilities

• Act as L3 escalation point for macOS incidents and problems.
• Administer and optimize Mobile Device Management platforms.
• Develop and maintain scripts and automation to reduce operational overhead.

Skills

Desktop Support

macOS Engineering

Mobile Device Management (MDM)

Network Troubleshooting

Stakeholder Management

Tools

Jamf

Workspace ONE

Job description

Themesoft Inc. in Jersey City is seeking an experienced L3 support engineer for macOS environments. This role includes acting as the escalation point for high-severity incidents, managing MDM platforms like Jamf and Workspace ONE, and optimizing endpoint solutions

Candidates should possess over 5 years of experience in Desktop Support, strong expertise in the Apple ecosystem, and advanced troubleshooting skills across various network and security domains. Join us to drive continuous improvement initiatives and enhance team capabilities.