Senior Mac Systems Engineer

Globoforce Inc.; Framingham (MA); On-site; USD 113,000 - 135,000; Full time

Job summary

Workhuman is seeking a Senior Mac Systems Engineer to lead the design, management, security, and evolution of the enterprise Apple environment. You will own JAMF Pro, Apple Business Manager, and macOS security while driving automation and modern deployment practices.

Responsibilities include administering JAMF Pro, deploying secure macOS/iPadOS workflows, and integrating with Microsoft Entra, Intune, and Platform SSO.

Qualifications

• 5+ years managing enterprise Apple environments.
• Hands‑on JAMF Pro in production.
• Experience with JAMF Connect, JAMF Protect, and modern Apple endpoint management.
• Strong knowledge of macOS, Apple Business Manager, Automated Device Enrollment.
• Experience integrating Apple devices with Microsoft Entra, Intune, and Platform SSO.
• Strong scripting and automation using Shell, JAMF APIs, or similar tools.
• Experience implementing enterprise macOS security and compliance.
• Excellent troubleshooting, communication, and stakeholder management skills.
• JAMF 200/300 certifications highly desirable.
• Terraform or IaC, Installomator or Workbrew expertise, Apple Enterprise Support.

Responsibilities

• Own and administer JAMF Pro environment including JAMF Connect, JAMF Protect, and Apple endpoint management.
• Design and support secure macOS and iPadOS deployment, lifecycle management, software delivery, and patching.
• Implement and maintain Apple Business Manager, Automated Device Enrollment, Platform SSO, and Microsoft Entra integration.
• Develop JAMF policies, configuration profiles, Smart Groups, automation, and software packaging.
• Improve endpoint security through FileVault, CIS compliance, Microsoft Defender for Mac, and JAMF Protect.
• Build automation using Shell scripting, JAMF APIs, Installomator, Workbrew, Terraform, or similar tools.
• Provide technical leadership and advanced troubleshooting across the Apple platform.
• Partner with Security, Infrastructure, Endpoint Engineering, and Service Desk teams to improve the Apple user experience.
• Create technical documentation, standards, and deployment procedures.

Skills

Enterprise Apple environments

Scripting & automation

Troubleshooting & stakeholder mgmt

Security & compliance

Communication

Education

JAMF 200/300 certifications

Tools

JAMF Pro

JAMF Connect

JAMF Protect

Apple Business Manager

Automated Device Enrollment

Platform SSO

Microsoft Entra

Intune

Shell scripting

JAMF APIs

Installomator

Workbrew

Terraform

FileVault

Microsoft Defender for Mac

CIS Compliance

Job description

Overview

Senior Mac Systems Engineer responsible for design, management, security, and evolution of Workhuman's enterprise Apple environment. Own and manage JAMF Pro, Apple Business Manager, macOS security, identity integration, automation, and modern deployment practices.

Responsibilities

• Own and administer JAMF Pro environment including JAMF Connect, JAMF Protect, and Apple endpoint management.
• Design and support secure macOS and iPadOS deployment, lifecycle management, software delivery, and patching.
• Implement and maintain Apple Business Manager, Automated Device Enrollment, Platform SSO, and Microsoft Entra integration.
• Develop JAMF policies, configuration profiles, Smart Groups, automation, and software packaging.
• Improve endpoint security through FileVault, CIS compliance, Microsoft Defender for Mac, and JAMF Protect.
• Build automation using Shell scripting, JAMF APIs, Installomator, Workbrew, Terraform, or similar tools.
• Provide technical leadership and advanced troubleshooting across the Apple platform.
• Partner with Security, Infrastructure, Endpoint Engineering, and Service Desk teams to improve the Apple user experience.
• Create technical documentation, standards, and deployment procedures.

Qualifications

• 5+ years managing enterprise Apple environments.
• Deep hands‑on experience administering JAMF Pro in production.
• Experience with JAMF Connect, JAMF Protect, and modern Apple endpoint management.
• Strong knowledge of macOS, Apple Business Manager, Automated Device Enrollment, and device lifecycle management.
• Experience integrating Apple devices with Microsoft Entra, Intune Device Compliance, and Platform SSO.
• Strong scripting and automation experience using Shell, JAMF APIs, or similar tools.
• Experience implementing enterprise macOS security and compliance.
• Excellent troubleshooting, communication, and stakeholder management skills.
• JAMF 200/300 certifications highly desirable.
• Highly desirable Terraform or Infrastructure as Code, Installomator or Workbrew expertise, Apple Enterprise Support, Papercut or FortiClient for Mac, Enterprise iPad management.
• Active involvement in the MacAdmins community.

Technology Stack

• JAMF Pro, JAMF Connect, JAMF Protect, Apple Business Manager, Microsoft Entra, Microsoft Intune, Platform SSO, Automated Device Enrollment, Shell Scripting, JAMF APIs, Installomator, Workbrew, Terraform, FileVault, Microsoft Defender for Mac, CIS Compliance, macOS, iPadOS.

Compensation & Benefits

Base salary range: $113,000 to $135,000. Compensation within the range will be determined based on qualifications and experience. Eligible for bonus or variable compensation based on performance, plus a benefits package supporting well‑being and work‑life balance.

Equal Employment Opportunity

Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. Employment decisions are made solely on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital or domestic partnership status, past or present military service, or any other status protected by law.