Senior Mac Systems Engineer

Workhuman; Framingham (MA); On-site; USD 113,000 - 135,000; Full time

Job summary

Workhuman seeks a Senior Mac Systems Engineer to own and evolve our enterprise Apple environment, lead JAMF Pro, and ensure secure deployment and lifecycle management for macOS and iPadOS across the global workforce.

You will design automation, integrate with Apple Business Manager and Platform SSO, and collaborate with Security, Infrastructure, and Endpoint teams to deliver a secure, scalable Apple experience.

Qualifications

• 5+ years of experience managing enterprise Apple environments.
• Deep hands-on experience administering JAMF Pro in production.
• Experience with JAMF Connect, JAMF Protect, and modern Apple endpoint management.
• Strong knowledge of macOS, Apple Business Manager, Automated Device Enrollment, and device lifecycle management.
• Experience integrating Apple devices with Microsoft Entra, Intune Device Compliance, and Platform SSO.
• Strong scripting and automation experience using Shell, JAMF APIs, or similar tools.
• Experience implementing enterprise macOS security and compliance.
• Excellent troubleshooting, communication, and stakeholder management skills.
• JAMF ‘200’/‘300’ certifications are highly desirable.

Responsibilities

• Own and administer the JAMF Pro environment, including JAMF Connect, JAMF Protect, and Apple endpoint management.
• Design and support secure macOS and iPadOS deployment, lifecycle management, software delivery, and patching.
• Implement and maintain Apple Business Manager, Automated Device Enrollment, Platform SSO, and Microsoft Entra integration.
• Develop JAMF policies, configuration profiles, Smart Groups, automation, and software packaging.
• Improve endpoint security through FileVault, CIS compliance, Microsoft Defender for Mac, and JAMF Protect.
• Build automation using Shell scripting, JAMF APIs, Installomator, Workbrew, Terraform, or similar tools.
• Provide technical leadership and advanced troubleshooting across the Apple platform.
• Partner with Security, Infrastructure, Endpoint Engineering, and Service Desk teams to enhance the Apple user experience.
• Create technical documentation, standards, and deployment procedures.

Skills

Scripting & automation

Troubleshooting & stakeholder mgmt

Security & compliance

macOS / Apple platform

Communication

Tools

JAMF Pro

JAMF Connect

JAMF Protect

Apple Business Manager

Automated Device Enrollment

Platform SSO

Microsoft Entra

Microsoft Intune

Shell scripting

Terraform

Installomator

Workbrew

Job description

Opportunity

Senior Mac Systems Engineer to lead the design, management, security, and evolution of Workhuman’s enterprise Apple environment. As a key member of the Infrastructure team, you will own our Apple endpoint platform, oversee JAMF Pro, Apple Business Manager, macOS security, identity integration, automation, and modern deployment practices. You’ll collaborate with Infrastructure, Information Security, Workplace Technology, and Endpoint Engineering to deliver a secure, scalable, and seamless Apple experience for employees globally.

Responsibilities

• Own and administer the JAMF Pro environment, including JAMF Connect, JAMF Protect, and Apple endpoint management.
• Design and support secure macOS and iPadOS deployment, lifecycle management, software delivery, and patching.
• Implement and maintain Apple Business Manager, Automated Device Enrollment, Platform SSO, and Microsoft Entra integration.
• Develop JAMF policies, configuration profiles, Smart Groups, automation, and software packaging.
• Improve endpoint security through FileVault, CIS compliance, Microsoft Defender for Mac, and JAMF Protect.
• Build automation using Shell scripting, JAMF APIs, Installomator, Workbrew, Terraform, or similar tools.
• Provide technical leadership and advanced troubleshooting across the Apple platform.
• Partner with Security, Infrastructure, Endpoint Engineering, and Service Desk teams to enhance the Apple user experience.
• Create technical documentation, standards, and deployment procedures.

Qualifications

• 5+ years of experience managing enterprise Apple environments.
• Deep hands‑on experience administering JAMF Pro in production.
• Experience with JAMF Connect, JAMF Protect, and modern Apple endpoint management.
• Strong knowledge of macOS, Apple Business Manager, Automated Device Enrollment, and device lifecycle management.
• Experience integrating Apple devices with Microsoft Entra, Intune Device Compliance, and Platform SSO.
• Strong scripting and automation experience using Shell, JAMF APIs, or similar tools.
• Experience implementing enterprise macOS security and compliance.
• Excellent troubleshooting, communication, and stakeholder management skills.
• JAMF ‘200’/‘300’ certifications are highly desirable.

Highly Desirable Skills

• Terraform or other Infrastructure as Code tools.
• Installomator or Workbrew.
• Apple Enterprise Support.
• Papercut or FortiClient for Mac.
• Enterprise iPad management.
• Active involvement in the MacAdmins community.

Technology Stack

JAMF Pro, JAMF Connect, JAMF Protect, Apple Business Manager, Microsoft Entra, Microsoft Intune, Platform SSO, Automated Device Enrollment, Shell Scripting, JAMF APIs, Installomator, Workbrew, Terraform, FileVault, Microsoft Defender for Mac, CIS Compliance, macOS, iPadOS.

Compensation

The base salary range for this position is $113,000 to $135,000. Offered base compensation within this range will be determined based on the candidate’s qualifications, experience, geographic location, and other factors relevant to the role’s scope and responsibilities. The role is also eligible for bonus or other variable compensation based on performance and our standard benefits package, which supports employee well‑being and work‑life balance.

Company

Workhuman is dedicated to bringing more humanity to the workplace. We recognize and embrace individual differences and believe workforce diversity and inclusion are essential to our long‑term growth and success. We foster a collaborative, innovative environment with a growth mindset.

Legal and Equal Opportunity Statement

Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.