Senior M365 Productivity & Collaboration Engineer

Sun Life; Wellesley (MA); Hybrid; USD 100.000 - 143.000; Vollzeit

Zusammenfassung

Sun Life is seeking a hands-on M365 Productivity & Collaboration Engineer to deliver secure, scalable Microsoft 365 and endpoint solutions in a large enterprise. The role blends Windows OS, identity, collaboration, and modern desktop engineering to enable world-class end-user experiences.

The engineer will own outcomes end-to-end, balancing operational excellence with project delivery while collaborating with cross-functional teams in a hybrid work environment.

Qualifikationen

• 7+ years of experience in IT, with focus on Microsoft 365, identity, collaboration, and/or endpoint engineering.
• Strong written and verbal communication skills with excellent interpersonal skills.
• Proven troubleshooting, analytical, and problem-solving abilities in complex enterprise environments.
• Ability to manage competing priorities and balance operational responsibilities with project delivery.
• University degree or college diploma in a related discipline, or equivalent practical experience.

Aufgaben

• Design and deliver scalable and secure Microsoft 365 and collaboration solutions aligned with the enterprise technology and end-user computing roadmap.
• Act as a subject matter expert for Windows, M365 productivity, collaboration, identity, and endpoint platforms, owning engineering standards, roadmaps, service improvements, and feature enhancements.
• Serve as technical lead on initiatives, building, validating, testing, and documenting solutions while ensuring smooth operational handover and knowledge transfer.
• Develop and maintain design specifications, and engineering artifacts that meet technical, functional, non-functional, security, and regulatory requirements.

Kenntnisse

Microsoft 365 & collaboration

Identity & access management

End-user computing engineering

Communication skills

Problem solving

Ausbildung

Bachelor's degree in a related field

Tools

Intune

Group Policy

Windows 10/11 imaging

SCCM

Azure AD / Entra ID

MFA / Conditional Access

PowerShell

Graph API integrations

Jobbeschreibung

Sun Life is seeking a hands-on M365 Productivity & Collaboration Engineer to deliver secure, scalable Microsoft 365 and endpoint solutions in a large enterprise. The role blends Windows OS, identity, collaboration, and modern desktop engineering to enable world-class end-user experiences.

The engineer will own outcomes end-to-end, balancing operational excellence with project delivery while collaborating with cross-functional teams in a hybrid work environment.