Senior M365 Architect

MSP Hire, Inc.; Burlington (MA); On-site; USD 200,000 - 230,000; Full time

Benefits offered by this job

Comprehensive employee benefits plan

Competitive salary

Job summary

Daymark Solutions is seeking a full-time M365 Architect for a remote role based in the United States, specifically Burlington, Massachusetts. The ideal candidate will lead technical discovery and pre-sales engagements, architecting and implementing Microsoft 365 solutions. Strong problem-solving skills, experiences with Microsoft technologies, and the ability to manage client relationships are essential. With a salary range from $200,000 to $230,000 annually and comprehensive benefits, this position offers competitive compensation and a supportive work environment.

Qualifications

• Ability to architect, scope, and implement Microsoft 365 solutions.
• Experience leading both pre-sales and post-sales engagements.
• Strong organizational and problem-solving skills.

Responsibilities

• Lead technical discovery and pre-sales engagements.
• Design and implement cloud technology solutions.
• Advise on best practices for Microsoft 365.

Skills

Technical discovery skills

Microsoft 365 architecture

Problem-solving

Communication skills

Customer engagement

Education

Relevant Microsoft certifications

Tools

Microsoft 365 services

Microsoft Intune

PowerShell

Job description

Daymark Solutions is an experienced technology integration and solutions provider that helps organizations effectively architect, implement, and deploy customized solutions using best of breed technologies. Specializing in cloud solutions and datacenter technologies, Daymark’s unique combination of in-depth technical knowledge, extensive experience, and proven methodologies enable our customers to successfully address even the most difficult business and technology challenges.

The Role

We’re looking for an M365 Architect who thrives on solving real business challenges and shaping how modern workplaces operate.

As a senior member of our Professional Services team in the Modern Work practice, you’ll lead high-impact discovery and pre-sales engagements—partnering with clients to uncover their needs, define the right solutions, and clearly articulate the value behind them. You don’t just design solutions; you influence decisions.

This role is a true blend of pre-sales (50%) and post-sales (50%) consulting, giving you full ownership from the first conversation through successful delivery. You’ll architect, scope, and implement Microsoft 365 solutions while serving as a trusted advisor every step of the way, guiding clients through complex decisions and ensuring outcomes that are both technically sound and business-driven.

Responsibilities

• Lead technical discovery and pre-sales engagements, translating customer business needs into solution architectures, scope definitions, and compelling value propositions in partnership with the sales team.
• Design, configure, and implement cloud and technology solutions while delivering documentation and knowledge transfer to customer stakeholders.
• Serve as a trusted advisor throughout the project lifecycle, driving successful deployments, resolving complex technical challenges, and ensuring customer satisfaction and adoption goals are met.
• Advise customers on best practices, whether with industry standards or your own recommendations, around Microsoft 365 including tenant configuration, security, integrations, endpoint management, data governance, and Artificial Intelligence.
• Contribute to expanding our Microsoft partnership & Modern Work practice through growth in CSP and Professional Services revenue, the development of new technical skills & focus areas, and building relationships with key Microsoft resources.
• Participate in knowledge exchanges with coworkers, regularly sharing and receiving knowledge to enhance our Microsoft 365 services, including best practices, implementation strategies, complex architectures.
• Collaborate with team members to define and implement/document standards and methodologies for Professional Services engagements.
• Learn security and compliance frameworks including but not limited to Cybersecurity Maturity Model Certification (CMMC) 2.0 for Defense Industrial Base customers leveraging Microsoft Azure Government and Microsoft 365 GGC High.

Technical Requirements

Experience with the Microsoft Partner ecosystem including Solution Partner designations, Advanced Specializations, and how to achieve them.

Insight into Microsoft programs and customer funding mechanisms including ECIF.

Knowledge and experience with many of the following technologies as possible:

• Core Microsoft 365 services including Exchange Online, SharePoint Online, Entra ID Microsoft Teams, and OneDrive for Business.
• Microsoft 365 GCC High in support of regulated environments specifically the Defense Industrial Base.
• Installation, configuration, and optimization of Entra ID Connect in large complex AD environments.
• Microsoft Purview, including Information Protection and Rights Management.
• Microsoft Intune for Mobile and Windows Autopilot, app deployment, device lifecycle, configuration profiles.
• Microsoft Defender Suite, including Defender for Endpoint, Defender for Cloud Apps, and Defender for Identity.
• Microsoft 365 Copilot and Copilot Studio.
• Power Platform, including Power Automate and Copilot Agents.
• Azure Virtual Desktop and Windows 365 Endpoint management.
• Quest On Demand Migration tools and/or 3rd party migration solutions.

Microsoft Certifications or the ability to achieve them during the first 6-12 months:

• Microsoft 365 Certified: Administrator Expert (MS-102)
• Cybersecurity Architect Expert (SC-100)
• Security Operations Analyst Associate (SC-200)
• Identity and Access Administrator Associate (SC-300)
• Information Protection Administrator Associate (SC-401)
• Azure Administrator Associate (AZ-104)

Additional Requirements

• A business and technology mindset that can identify ways to grow our org and expand our capabilities.
• Proven experience in identifying business challenges and requirements, building and delivering compelling presentations, crafting detailed statements of work, and clearly and concisely conveying solutions to both engineers and C-suite stakeholders.
• The ability to lead multiple pre-sales engagements simultaneously and identify ways to drive repeatability and innovation within the team.
• Strong organizational skills and the ability to own customer engagements end-to-end, including pre-sales architecture and design, scope and license planning, solution implementation, project management, communication, and documentation.
• Strong written and verbal communication skills and the ability to clearly articulate both business and technology topics.
• Excellent problem-solving and troubleshooting skills including the ability to manage communications internally and with the customer during challenging situations.
• Important: U.S. citizenship is required due to access requirements for Azure Government, Microsoft 365 GCC High, and Defense Industrial Base environments.

Preferred Qualifications

• Relationships with Microsoft Sales, Technical Specialists, Product Managers, Program Managers, MVPs.
• Deep experience with Cybersecurity Maturity Model Certification (CMMC) 2.0
• Deep knowledge of developing advanced PowerShell scripts for automating critical tasks during implementations, migrations, and assessments.
• The ability to help develop and refine our growing Data & AI practice leveraging your experience with Microsoft Fabric, Microsoft Foundry, Dataverse, and/or Copilot Studio including currently holding or the ability to achieve the following certifications: Azure AI Engineer Associate (AI-102), Azure Data Scientist Associate (DP-100), Azure Data Engineer Associate (DP-203), and/or Azure Database Administrator Associate (DP-300).
• The ability to help build and grow our Microsoft Power Platform practice including currently holding or the ability to achieve any of the following certifications: Power Platform Functional Consultant Associate (PL-200), Power BI Data Analyst Associate (PL-300), Power Platform Developer Associate (PL-400), Power Automate RPA Developer Associate (PL-500), and/or Power Platform Solution Architect Expert (PL-600).
• Any experience with 3rd party solutions that integrate with Microsoft 365 environments including but not limited to Varonis, Okta, Mimecast, Proofpoint, Druva and/or AvePoint.
• Experience with any highly regulated environments and the associated frameworks for Banking, Life Sciences, Government, Cyber Security, etc.

HR Information

• Full-time, permanent role
• Base Salary: $200,000 annually (up to $230,000 in On-Target Earnings)
• Comprehensive employee benefits plan
• Fully remote work