Senior Luxury Client Advisor - Fashion & VIP Relationships

360 Talent London; Honolulu (HI); On-site; USD 60,000 - 95,000; Full time

Job summary

Luxury fashion house in Honolulu is seeking a Senior Client Advisor to cultivate relationships with local, international, VIP, and high-net-worth clients. You will drive repeat business through personalized clienteling and a sophisticated service approach.

You will master product storytelling, deliver tailored styling, and use CRM tools to schedule appointments, follow up with clients, and nurture long-term partnerships.

Qualifications

• Established luxury retail experience with high-end clientele.
• Proven ability to build and maintain a strong client book.
• Strong CRM and outreach to schedule appointments.

Responsibilities

• Develop and maintain a portfolio of local, international, VIP as well as high-net-worth clients.
• Surpass sales targets through relationship selling and client development.
• Provide personalized styling and product recommendations based on client history.
• Utilize CRM tools to schedule appointments and nurture relationships.
• Promote events, launches, and private appointments to grow business.
• Demonstrate brand storytelling and luxury service standards on the floor.
• Lead by example and support junior Client Advisors when needed.
• Collaborate with boutique leadership to achieve store goals.

Skills

Luxury retail

Clienteling

CRM experience

Relationship selling

VIP clientele

Job description

Luxury fashion house in Honolulu is seeking a Senior Client Advisor to cultivate relationships with local, international, VIP, and high-net-worth clients. You will drive repeat business through personalized clienteling and a sophisticated service approach.

You will master product storytelling, deliver tailored styling, and use CRM tools to schedule appointments, follow up with clients, and nurture long-term partnerships.