Senior Luxury Client Advisor – Boutique Leader

Dolce & Gabbana S.r.l.; Scottsdale (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

Dolce & Gabbana in Scottsdale seeks a Senior Client Advisor to drive store performance through exceptional sales and elevated client engagement, serving as a reference on the sales floor.

You will lead by example, deliver personalized styling, nurture a premium client portfolio, onboard new team members, and ensure flawless day-to-day operations while upholding the Maison’s standards of excellence.

Qualifications

• Previous experience delivering high-quality, client-focused service in luxury retail or hospitality.
• Consistently achieves strong sales results with elevated client engagement on the sales floor.
• Demonstrates fashion culture passion and ability to create personalized looks.
• Proficient with digital tools and applications; quick to learn new tech.
• Able to multitask, prioritize, and work in a fast-paced environment.
• Excellent written, verbal, and listening skills in English and local language.

Responsibilities

• Lead by example on the sales floor through exceptional individual sales performance and client engagement.
• Support onboarding of new Client Advisors and share best practices and product expertise.
• Deliver outstanding and elevated client and after-sale service to all visitors and clients.
• Build and maintain a robust client portfolio to grow business.
• Communicate professionally with clients and colleagues and use tools to optimize opportunities.

Skills

Client service

Sales performance

Fashion knowledge

Digital tools

Multitasking

Communication (English)

Job description

Dolce & Gabbana in Scottsdale seeks a Senior Client Advisor to drive store performance through exceptional sales and elevated client engagement, serving as a reference on the sales floor.

You will lead by example, deliver personalized styling, nurture a premium client portfolio, onboard new team members, and ensure flawless day-to-day operations while upholding the Maison’s standards of excellence.