Senior Loyalty & Growth Analytics Lead

Chipotle Mexican Grill group; Newport Beach (CA); On-site; USD 114,000 - 161,000; Full time

Job summary

Chipotle is seeking a highly analytical Senior Analyst to turn customer data into actionable insights across Marketing, Loyalty, Digital, and the broader organization. This role sits at the intersection of customer intelligence, analytics, and business strategy in Newport Beach, CA.

You will investigate customer behavior, develop executive-ready business cases, and present recommendations to senior stakeholders.

Qualifications

• Bachelor's degree in a quantitative discipline.
• 3–5 years of experience in customer analytics or related analytics roles.
• Advanced SQL proficiency and experience with cloud data platforms (Snowflake).
• Strong analytical and statistical skills, including hypothesis testing.
• Working proficiency in Python or comparable analytical tools.

Responsibilities

• Identify growth opportunities from customer trends to boost engagement.
• Translate ambiguous business questions into structured hypotheses and analyses.
• Deliver rigorous analysis of large-scale customer, transaction, loyalty, and digital data using SQL, Python, and statistics.
• Quantify business impact with addressable populations, incrementality, and commercial tradeoffs.
• Tell executive-ready stories with presentations that translate findings into strategic recommendations.
• Partner with cross-functional teams to design experiments, measure impact, and translate learnings into strategies.

Skills

SQL

Python

Data storytelling

Executive communication

Hypothesis testing

Experiment design

Education

Bachelor's degree in quantitative field

Tools

Snowflake

Job description

Chipotle is seeking a highly analytical Senior Analyst to turn customer data into actionable insights across Marketing, Loyalty, Digital, and the broader organization. This role sits at the intersection of customer intelligence, analytics, and business strategy in Newport Beach, CA.

You will investigate customer behavior, develop executive-ready business cases, and present recommendations to senior stakeholders.