Senior Analyst, Customer & Loyalty Growth Analytics

Chipotle

Newport Beach (CA)

On-site

USD 114,000 - 161,000

Full time

4 days ago
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Benefits offered by this job

Annual bonus
Equity awards
Medical, dental, and vision insurance
401(k)

Job summary

Chipotle is seeking a Senior Analyst, Customer and Loyalty Analytics to turn customer data into actionable insights and strategic recommendations. Based in Newport Beach, CA, you will analyze loyalty, transactions, and digital behavior using SQL, Python, and advanced statistics, crafting executive-ready stories to drive growth.

You’ll collaborate across Marketing, Loyalty, Digital, and Data Science, design experiments, size opportunities, and present measurable impact to senior stakeholders.

Qualifications

  • Bachelor's degree in a quantitative field.
  • 3–5 years of experience in customer analytics.
  • Advanced SQL proficiency and experience with Snowflake.
  • Strong statistics, hypothesis testing, experimental design.
  • Excellent storytelling and communication.

Responsibilities

  • Identify growth opportunities and translate insights into actionable recommendations.
  • Deliver rigorous analysis on customer, loyalty, and digital data.
  • Quantify business impact and inform strategic priorities.
  • Develop executive-ready business cases and presentations.

Skills

Advanced SQL
Python
Statistical analysis
Experiment design
Cohort analysis
Data storytelling
Cross-functional collaboration
Business analytics

Education

Bachelor’s degree in a quantitative field

Tools

Snowflake

Job description

Chipotle is seeking a Senior Analyst, Customer and Loyalty Analytics to turn customer data into actionable insights and strategic recommendations. Based in Newport Beach, CA, you will analyze loyalty, transactions, and digital behavior using SQL, Python, and advanced statistics, crafting executive-ready stories to drive growth.

You’ll collaborate across Marketing, Loyalty, Digital, and Data Science, design experiments, size opportunities, and present measurable impact to senior stakeholders.

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