Senior Logistics Operations Specialist

Crane Worldwide Logistics LLC; Atlanta (GA); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Quarterly Incentive Plan

Paid Time Off (17 days)

Medical, Dental and Vision benefits

Tuition Reimbursement

Employee Referral Bonuses

Recognition and Rewards Program

Paid Volunteer Time

Employee Discounts

Wellness Incentives

Job summary

Crane Worldwide Logistics LLC is seeking an experienced logistics professional in Atlanta, GA to manage domestic documents, shipment routing, and rate negotiations. The role involves brokerage support, import documentation, and ensuring accurate freight billing while maintaining strong customer relationships.

The ideal candidate has 3+ years in the industry, 2+ years with motor carriers/freight forwarders, and a strong service mindset to excel in a fast-paced team environment.

Qualifications

• 3+ years' industry experience.
• 2+ years' experience in Motor Carriers and Freight Forwarders.
• High School Diploma or GED; bachelor's preferred.
• Strong communication and customer-service mindset.

Responsibilities

• Prepare domestic documents including airline bills, BOLs, declarations and NAFTA forms.
• Route shipments and determine best transport mode for domestic/Canada shipments.
• Negotiate best rates with motor carriers, freight forwarders and couriers.
• Provide brokerage assistance and import documentation support.
• Audit freight bills for accuracy and address discrepancies.
• Respond to customer inquiries and resolve issues promptly.

Skills

Interpersonal skills

Customer service

Communication

Teamwork

Adaptability

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Crane Worldwide Logistics LLC is seeking an experienced logistics professional in Atlanta, GA to manage domestic documents, shipment routing, and rate negotiations. The role involves brokerage support, import documentation, and ensuring accurate freight billing while maintaining strong customer relationships.

The ideal candidate has 3+ years in the industry, 2+ years with motor carriers/freight forwarders, and a strong service mindset to excel in a fast-paced team environment.