Senior Logistics Manager

Kc Pallets Inc.; Chicago (IL); On-site; USD 60,000 - 100,000; Full time

Job summary

A leading company in logistics is seeking a detail-oriented Customer Service and Logistics Manager in Chicago. The role involves managing client relationships and logistics operations, ensuring timely delivery and accuracy of shipments. Candidates should possess strong organizational skills and a commitment to excellence. This full-time position offers competitive compensation in a supportive work environment.

Benefits

401(k)

Health insurance

Life insurance

Paid time off

Vision insurance

Qualifications

• Experience in transportation and logistics required.
• Excellent customer service skills needed.
• Ability to prioritize tasks and meet deadlines.

Responsibilities

• Oversee logistics coordinators and manage client relationships.
• Ensure timely and accurate shipment processing.
• Communicate with suppliers and transportation companies.

Skills

Logistics

Customer service

Organizational skills

Attention to detail

Communication

Tools

Microsoft Office

Excel

Job description

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TheCustomer Service and Logistics Manageris responsible for assisting the logistics department, managing client relationships and escalations, fulfilling orders, and liaising with the warehouse to ensure that deliveries are accurate and on time. The manager oversees the work of the logistics coordinators and serves as anSME (subject matter expert)for the logistics department.

Qualified candidates will have experience in transportation, logistics, and excellent customer service skills. This role requires a high level of communication via email, text, chat, and phone to ensure all objectives are achieved. It is a hands-on position, and successful candidates must be willing to roll up their sleeves, support the team, and model excellence.

Additionally, theCustomer Service and Logistics Managerwill:

• Ensure all shipments are processed accurately and on time.
• Prepare and maintain reports on logistics activities.
• Assist in the development of logistical plans, policies, and procedures.
• Collaborate with internal teams to ensure customer satisfaction.
• Communicate with suppliers, customers, and transportation companies to ensure smooth operations.
• Resolve any issues or discrepancies that may arise during the transportation process.
• Maintain accurate records of all logistics activities.

Experience:

• Previous experience in sales or a customer service role is required.
• Strong organizational skills with the ability to prioritize tasks and meet deadlines.
• Excellent attention to detail and accuracy in data entry and record keeping.
• Ability to transcribe and file documents efficiently.

About the Opportunity:

If you are a detail-oriented individual with strong organizational skills and experience in logistics coordination and customer service, we encourage you to apply for this position. We offercompetitive compensationand asupportive work environment. Apply today to join our team!

Ability to Commute/Relocate:

• Schaumburg, IL: Reliably commute or plan to relocate before starting work (Required).

Skills:

• Microsoft Office
• Excel

Work Location:

Job Type:

• Full-time

Job Type: Full-time

Pay: $60,000.00 - $100,000.00 per year

• 401(k)
• 401(k) matching
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

Ability to Relocate:

• Schaumburg, IL 60173: Relocate before starting work (Required)

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Manufacturing

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