Senior Lodging Product Manager — Traveler-First

11105 Expedia, Inc.; Austin (TX); On-site; USD 173,000 - 243,000; Full time

Job summary

Expedia Group in Austin is hiring a Senior Product Manager for Lodging to own a meaningful slice of the booking experience from discovery to checkout. You will lead the product strategy for families and high-value travelers, collaborating with design, analytics, and engineering to create end-to-end experiences that feel coherent and trusted.

You will apply data, customer insight, and AI/ML thinking to build smarter discovery, personalized content, and better booking flows.

Qualifications

• 8+ years of relevant professional experience in B2C product management with a bachelor's degree, 6+ years with a master's, or equivalent professional experience.
• Demonstrated experience owning consumer-facing product areas across their full lifecycle — from customer discovery through scaled rollout — with measurable business outcomes.
• Strong customer intuition: able to get beneath surface metrics to understand the actual traveler problem, and translate that into product decisions with conviction.
• Proven experimentation mindset: able to design tests, define guardrails, interpret A/B results including inconclusive ones, and make data-informed decisions without waiting for perfect information.
• Track record of shipping work through cross-functional teams you don't directly manage — platform, design, analytics, and engineering partners.
• A strong UX partnership instinct — you've worked closely with design to craft end-to-end experiences that feel coherent, not just optimized by surface.

Responsibilities

• Shape how millions of travelers experience finding and booking a stay on Expedia — from first search to front door.
• Develop deep empathy for specific segments of travelers: understand how they search, what makes them anxious, where they abandon, and what builds trust.
• Use customer advocacy data, user research, competitive intel, and behavioral data to stay close to the customer, not just the metrics.
• Translate customer insight into a clear, opinionated product roadmap — balancing fast wins that reduce friction now with longer-horizon bets on differentiated experiences families can't get elsewhere.
• Partner closely with Experience Design to craft end-to-end experiences that are coherent across surfaces — search, property detail, checkout, and post-booking.
• Drive a rigorous experimentation program: write sharp hypotheses grounded in customer problems, define success metrics that reflect real traveler value, and make confident ship/iterate/stop calls.
• Operate effectively across a platform-dependent org: scope work against shared platform capabilities, manage cross-functional dependencies, and communicate trade-offs clearly to engineering, analytics, and senior stakeholders.
• Bring AI/ML thinking to consumer experience problems — whether that's smarter discovery, more relevant content, or personalization that adapts to traveler context.

Skills

B2C PM

Lifecycle ownership

Customer intuition

Experimentation

Cross-functional shipping

UX partnership

Education

Bachelor's degree

Master's degree

Job description

Expedia Group in Austin is hiring a Senior Product Manager for Lodging to own a meaningful slice of the booking experience from discovery to checkout. You will lead the product strategy for families and high-value travelers, collaborating with design, analytics, and engineering to create end-to-end experiences that feel coherent and trusted.

You will apply data, customer insight, and AI/ML thinking to build smarter discovery, personalized content, and better booking flows.