Senior Lock Desk Analyst & Optimal Blue Admin (Hybrid Miami)

Elliman Capital; Miami (FL); Hybrid; USD 65,000 - 80,000; Full time

Job summary

Elliman Capital, a division of Associated Mortgage Bankers, Inc., is seeking a Lock Desk Analyst who knows secondary inside and out. You will own day-to-day lock desk operations in Optimal Blue and Encompass, serving as the go-to resource for Loan Officers on pricing and lock questions. This is not an entry-level role.

This hybrid position in Miami, FL requires 2+ years of lock desk experience, strong Optimal Blue and Encompass knowledge, and the ability to shape desk configuration and workflows.

Qualifications

• 2+ years of hands-on lock desk or secondary marketing experience at a mortgage lender.
• Strong working knowledge of Optimal Blue.
• Strong working knowledge of Encompass.
• Solid understanding of locks, extensions, relocks, pricing adjustments, and investor lock confirmations.
• Highly organized with attention to detail in a busy pipeline.
• Able to communicate with Loan Officers under time pressure.

Responsibilities

• Process new locks, extensions, relocks, and lock cancellations accurately and on time.
• Apply and verify pricing adjustments, LLPAs, and approved price exceptions.
• Obtain, review, and reconcile investor lock confirmations.
• Monitor lock expirations and flag upcoming expirations to Loan Officers.
• Keep lock data in Encompass accurate and consistent with Optimal Blue and investor records.
• Respond quickly to Loan Officer pricing and lock questions.
• Maintain documentation of lock activity, exceptions, and approvals.
• Serve as the primary Optimal Blue administrator, including user setup and permissions.
• Configure Optimal Blue settings and integration with Encompass; draft procedures.
• Identify steps that can be automated or simplified.

Skills

Lock desk experience

Optimal Blue

Encompass

Pricing knowledge

Tools

Optimal Blue

Encompass

Job description

Elliman Capital, a division of Associated Mortgage Bankers, Inc., is seeking a Lock Desk Analyst who knows secondary inside and out. You will own day-to-day lock desk operations in Optimal Blue and Encompass, serving as the go-to resource for Loan Officers on pricing and lock questions. This is not an entry-level role.

This hybrid position in Miami, FL requires 2+ years of lock desk experience, strong Optimal Blue and Encompass knowledge, and the ability to shape desk configuration and workflows.