Senior Localization Program Manager

United States Digital Space LLC; New York (NY); On-site; USD 143,000 - 193,000; Full time

Job summary

United States Digital Space LLC is seeking a Localization Program Lead to own end-to-end localization for new features, partnering with product, design and engineering. You will drive strategy, scale operations, and align language partners to support rapid growth.

Join a cross-functional team focused on quality, speed, and scalable systems, with AI-enabled tooling, and equity in a mission to educate millions worldwide.

Qualifications

• Craft localization strategy and systems with product, design, and engineering partners.
• Build and lead localization programs in cross-functional consumer app environments.
• Proficient in using AI, CMSs, and CAT tools to scale workloads.
• Excellent communication; you influence stakeholders to drive decisions.

Responsibilities

• Drive automation and system improvements to scale localization from 0-to-1 and beyond.
• Own the metrics for your vertical to improve strategy, decision-making, and prioritization.
• Cultivate relationships with partners to develop a localization strategy and roadmap; socialize best practices.
• Establish workflows and tooling that increase localization throughput and quality.

Skills

Localization strategy

Cross-functional leadership

Tech-savviness

Communication skills

Metrics awareness

Tools

AI

CMSs

CAT tools

Job description

Our mission at the company is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!

At the company, you’ll join a team that cares about finding innovative solutions to complex technical problems, running countless experiments (300+ at a time!) with our massive user base to make data-driven decisions, and educating our users and employees alike. You’ll have limitless learning opportunities, mentorship and collaboration with world-class minds, and a variety of projects with large scopes — while doing work that’s both fun and meaningful.

Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.

About the role...

Join the company’s Localization team within Scaling Operations to turn complex, high-volume localization work into durable, low-touch systems that scale across our 30+ UI languages. You’ll own the end-to-end programs that bring promising product ideas into long-term, scalable operations, improving launch speed, quality, and efficiency. Working closely with Product, Engineering, Design, Marketing, and language partners, you will help build the systems that keep localization in lockstep with the company’s growth.

You will...

• Drive automation and system improvements to scale from 0-to-1 and beyond, leveraging technology to make localized content production simpler, more repeatable, and more transparent

• Own the metrics for your vertical to improve strategy, decision-making, and prioritization

• Cultivate relationships with key partners (marketing, product, design, engineering) to develop a localization strategy and roadmap for your area; develop and socialize best practices and ways of working

• Establish workflows and tooling that increase localization throughput and quality across our system.

You have...

• Demonstrated experience crafting localization strategy and systems for new features and experiences, in collaboration with product, design, and engineering partners

• A track record of building and leading localization programs in a cross-functional consumer app environment

• Tech-savviness. You are proficient in managing and scaling workloads using technology, including AI, CMSs, and CAT tools

• Excellent communication skills; you influence without authority and align diverse stakeholders to drive decisions

• Comfort defining goals and metrics and translating insights into actionable engineering requirements and scalable workflow specifications

Exceptional candidates will have...

• Hands-on experience in localization quality frameworks and ecosystems

• Familiarity with internationalization engineering concepts such as Unicode handling and message format in consumer apps

• Experience supporting international product growth in emerging or high-complexity language markets

*The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!*

Salary Range:

$142,800—$193,200 USD

Benefits:

Take a peek at how we care for our employees' holistic well-being with our benefits here.

Accommodations:

We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact [e-mail].

Equal Employment Opportunity:

the company is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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