Senior Localization Program Manager

Duolingo; New York (NY); On-site; USD 143,000 - 193,000; Full time

Job summary

Duolingo’s Localization team within Scaling Operations is hiring to turn high-volume localization work into durable, scalable systems across 30+ UI languages. You’ll own end-to-end programs that improve launch speed, quality, and efficiency.

Working closely with product, engineering, design, marketing, and language partners, you will help build systems that keep localization in lockstep with Duolingo’s growth and develop measurable outcomes for multilingual users.

Qualifications

• Localization strategy and systems for new features in collaboration with product, design, and engineering.
• Build and lead localization programs in a cross-functional consumer app environment.
• Proficient in managing workloads with AI, CMSs, and CAT tools.
• Excellent communication; influence and align diverse stakeholders to drive decisions.
• Define goals and metrics and translate insights into engineering requirements and scalable workflows.

Responsibilities

• Drive automation and system improvements to scale from 0-to-1 and beyond.
• Own the metrics for your vertical to improve strategy and prioritization.
• Cultivate relationships with partners to develop a localization strategy and roadmap.
• Establish workflows and tooling to increase throughput and quality.

Skills

Localization strategy

Cross-functional collaboration

Excellent communication

Tech savviness

Tools

AI

CMSs

CAT tools

Job description

Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!

At Duolingo, you’ll join a team that cares about finding innovative solutions to complex technical problems, running countless experiments (300+ at a time!) with our massive user base to make data-driven decisions, and educating our users and employees alike. You’ll have limitless learning opportunities, mentorship and collaboration with world-class minds, and a variety of projects with large scopes — while doing work that’s both fun and meaningful.

Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.

About The Role

Join Duolingo’s Localization team within Scaling Operations to turn complex, high-volume localization work into durable, low-touch systems that scale across our 30+ UI languages. You’ll own the end-to-end programs that bring promising product ideas into long-term, scalable operations, improving launch speed, quality, and efficiency. Working closely with Product, Engineering, Design, Marketing, and language partners, you will help build the systems that keep localization in lockstep with Duolingo’s growth.

You will

• Drive automation and system improvements to scale from 0-to-1 and beyond, leveraging technology to make localized content production simpler, more repeatable, and more transparent
• Own the metrics for your vertical to improve strategy, decision-making, and prioritization
• Cultivate relationships with key partners (marketing, product, design, engineering) to develop a localization strategy and roadmap for your area; develop and socialize best practices and ways of working
• Establish workflows and tooling that increase localization throughput and quality across our system

You have

• Demonstrated experience crafting localization strategy and systems for new features and experiences, in collaboration with product, design, and engineering partners
• A track record of building and leading localization programs in a cross-functional consumer app environment
• Tech-savviness. You are proficient in managing and scaling workloads using technology, including AI, CMSs, and CAT tools
• Excellent communication skills; you influence without authority and align diverse stakeholders to drive decisions
• Comfort defining goals and metrics and translating insights into actionable engineering requirements and scalable workflow specifications

Exceptional candidates will have

• Hands-on experience in localization quality frameworks and ecosystems
• Familiarity with internationalization engineering concepts such as Unicode handling and message format in consumer apps
• Experience supporting international product growth in emerging or high-complexity language markets

Salary Range

$142,800—$193,200 USD

Benefits

Take a peek at how we care for our employees' holistic well-being with our benefits here.

Accommodations

We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact [e-mail].

Equal Employment Opportunity

Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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