Senior Localization Program Manager

Socket.dev; New York (NY); On-site; USD 143,000 - 193,000; Full time

Job summary

Duolingo is seeking a leader in Localization within Scaling Operations to turn high-volume localization into durable, scalable systems across 30+ UI languages. You’ll own end-to-end programs that improve launch speed, quality, and efficiency while collaborating with Product, Engineering, Design, Marketing, and language partners.

You will drive automation, own metrics, build partnerships, and establish workflows that boost throughput and quality.

Qualifications

• You have demonstrated experience crafting localization strategy and systems with product and engineering partners.
• You have led localization programs in a cross-functional consumer app environment.
• Tech-savvy with ability to scale workloads using AI, CMSs, and CAT tools.
• Excellent communication skills; you influence without authority and align stakeholders.

Responsibilities

• Drive automation and system improvements to scale localization work across the product lifecycle.
• Own vertical metrics to guide strategy and prioritization.
• Cultivate relationships with partners to develop and socialize localization roadmaps.
• Establish workflows and tooling to increase throughput and quality.

Skills

Localization strategy

Cross-functional collaboration

AI and automation awareness

CMSs

CAT tools

Communication skills

Tools

CMSs

CAT tools

Job description

Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!

At Duolingo, you’ll join a team that cares about finding innovative solutions to complex technical problems, running countless experiments (300+ at a time!) with our massive user base to make data-driven decisions, and educating our users and employees alike. You’ll have limitless learning opportunities, mentorship and collaboration with world-class minds, and a variety of projects with large scopes — while doing work that’s both fun and meaningful.

Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.

About the role

Join Duolingo’s Localization team within Scaling Operations to turn complex, high-volume localization work into durable, low-touch systems that scale across our 30+ UI languages. You’ll own the end-to-end programs that bring promising product ideas into long-term, scalable operations, improving launch speed, quality, and efficiency. Working closely with Product, Engineering, Design, Marketing, and language partners, you will help build the systems that keep localization in lockstep with Duolingo’s growth.

You will

• Drive automation and system improvements to scale from 0-to-1 and beyond, leveraging technology to make localized content production simpler, more repeatable, and more transparent
• Own the metrics for your vertical to improve strategy, decision-making, and prioritization
• Cultivate relationships with key partners (marketing, product, design, engineering) to develop a localization strategy and roadmap for your area; develop and socialize best practices and ways of working
• Establish workflows and tooling that increase localization throughput and quality across our system.

You have

• Demonstrated experience crafting localization strategy and systems for new features and experiences, in collaboration with product, design, and engineering partners
• A track record of building and leading localization programs in a cross-functional consumer app environment
• Tech-savviness. You are proficient in managing and scaling workloads using technology, including AI, CMSs, and CAT tools
• Excellent communication skills; you influence without authority and align diverse stakeholders to drive decisions
• Comfort defining goals and metrics and translating insights into actionable engineering requirements and scalable workflow specifications

Exceptional candidates will have

• Hands-on experience in localization quality frameworks and ecosystems
• Familiarity with internationalization engineering concepts such as Unicode handling and message format in consumer apps
• Experience supporting international product growth in emerging or high-complexity language markets

The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!

Salary Range

$142,800 — $193,200 USD

Equal Employment Opportunity: Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.