Senior Loan Servicing Manager

Silver State Schools Credit Union; Nevada (IA); On-site; USD 90,000 - 125,000; Full time

Job summary

Silver State Schools Credit Union seeks a Loan Servicing Manager to lead the loan servicing department. You will drive strategy, process improvements, and staff development to ensure service excellence for members.

The role includes oversight of boarding, reporting, and escrow activities while ensuring regulatory compliance and accurate data analytics. Ideal candidates bring 5+ years in financial services, strong leadership, and experience with loan portfolios and vendor management.

Qualifications

• Minimum of 5 years in financial services or related degree.
• Proven leadership and coaching skills.
• Strong knowledge of loan servicing processes and regulations.
• Experience with vendor management and audits.

Responsibilities

• Oversee loan servicing department functions and regulatory compliance.
• Manage third-party relationships and quality assurance with sub servicers.
• Lead process improvements and performance reviews with staff.
• Coordinate reporting, audits, and data integrity for loan portfolio.

Skills

Leadership

Coaching

Regulatory compliance

Vendor management

Loan servicing

Education

Post-high school degree in business/finance/economics/math

Tools

Quantivate

Job description

Silver State Schools Credit Union seeks a Loan Servicing Manager to lead the loan servicing department. You will drive strategy, process improvements, and staff development to ensure service excellence for members.

The role includes oversight of boarding, reporting, and escrow activities while ensuring regulatory compliance and accurate data analytics. Ideal candidates bring 5+ years in financial services, strong leadership, and experience with loan portfolios and vendor management.