Senior Loan Sales Specialist – Bonus Eligible

1st Franklin Financial Corporation; Tazewell (TN); On-site; USD 20,000 - 28,000; Full time

Job summary

1st Franklin Financial Corporation seeks a Sr. Loan Sales Representative in Tennessee to drive loan production and customer satisfaction from a branch location. The role emphasizes relationship building, product knowledge, and compliance with state and federal regulations.

The position requires onsite service, strong communication, and a minimum of three years in customer service. Proficiency in MS Office and a customer-focused mindset help deliver an exceptional branch experience.

Qualifications

• High School Diploma or equivalent.
• Onsite at branch office is required; no work-from-home option.
• Minimum 3 years of customer service experience.
• Ability to meet licensing requirements of various States and Federal regulators.
• Strong communication and interpersonal skills; ability to maintain confidentiality.
• Proficient with MS Office Suite.

Responsibilities

• Recommends products and services to support branch goals and customer expectations.
• Markets branch products and services to customers and prospects.
• Conducts collection calls to arrange payment.
• Seeks opportunities to originate new loans with customers.
• Builds knowledge of credit underwriting methods and sales tools.
• Ensures customer information is correct and documents interactions.
• Meets or exceeds branch and individual goals.
• Maintains relationships with customers and colleagues.

Skills

Strong communication

Interpersonal skills

Customer service orientation

MS Office proficiency

Analytical thinking

Confidentiality

Education

High School Diploma

Tools

MS Office Suite

Job description

1st Franklin Financial Corporation seeks a Sr. Loan Sales Representative in Tennessee to drive loan production and customer satisfaction from a branch location. The role emphasizes relationship building, product knowledge, and compliance with state and federal regulations.

The position requires onsite service, strong communication, and a minimum of three years in customer service. Proficiency in MS Office and a customer-focused mindset help deliver an exceptional branch experience.