Senior Loan Operations Support Specialist

IDR, Inc.; Lebanon (TN); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation

Full benefits: medical, vision, dental

Industry-leading organization

Job summary

IDR, Inc. is seeking a Senior Loan Operations Support Specialist for its Lebanon, TN client. The role centers on providing technical guidance, quality assurance, and process improvements within loan operations. You will lead audits, develop metrics, and support regulatory adherence across functions.

The position emphasizes mentoring, training, and collaborating with multiple teams to drive efficiency and compliance in a financial services environment.

Qualifications

• 7+ years of experience in loan operations or consumer lending
• Strong knowledge of loan documentation, collateral perfection, and regulatory compliance
• Proficient with Microsoft Office and relevant software applications
• Ability to train and develop others, manage multiple projects, and communicate effectively

Responsibilities

• Provide technical guidance and support to team members, including training, coaching, and mentoring
• Act as a subject matter expert in loan operations, quality assurance, and process improvements
• Collaborate across functions to enhance operational efficiency and ensure compliance
• Lead and participate in audits, reviews, and testing of system enhancements and software updates
• Develop metrics, reports, and documentation to support quality and regulatory adherence

Skills

Training

Coaching

Mentoring

Subject matter expert

Process improvements

Regulatory compliance

Microsoft Office

Software proficiency

Communication

Project management

Education

High school diploma or GED

Tools

Microsoft Office

Loan operations software

Job description

IDR is seeking a Senior Loan Operations Support Specialist to join one of our top clients for an opportunity in Lebanon, TN. This role involves providing technical guidance and support within the loan operations sector, ensuring quality assurance, process improvement, and strategic initiative implementation. The organization is a leader in financial services, committed to operational excellence and customer satisfaction.

Position Overview for the Senior Loan Operations Support Specialist

• Provide technical guidance and support to team members, including training, coaching, and mentoring.
• Act as a subject matter expert in loan operations, quality assurance, and process improvements.
• Collaborate across functions to enhance operational efficiency and ensure compliance.
• Lead and participate in audits, reviews, and testing of system enhancements and software updates.
• Develop metrics, reports, and documentation to support quality and regulatory adherence.

Requirements for the Senior Loan Operations Support Specialist:

• High school diploma or GED.
• 7+ years of experience in loan operations or consumer lending.
• Strong knowledge of loan documentation, collateral perfection, and regulatory compliance.
• Proficient with Microsoft Office and relevant software applications.
• Ability to train and develop others, manage multiple projects, and communicate effectively.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.