Senior Loan Operations & Data Quality Analyst

Fairygodboss; Overland Park (KS); On-site; USD 53,000 - 83,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off and holidays

Job summary

PNC is seeking a Senior Loan Support Analyst within the Real Estate organization to support the Loan Administration team, including Servicing, Investor Reporting and Insurance. This in-office role emphasizes data quality control and process improvement with Excel and AI productivity tools.

The position emphasizes accuracy, customer focus, and risk management with opportunities to collaborate across teams and drive efficiency in mortgage-related workflows.

Qualifications

• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
• Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Responsibilities

• Executes varied and complex transactions/processes utilizing standard procedures.
• May have responsibility for one or multiple specialized products or functional areas.
• May have responsibility for larger, more complex or sensitive assigned accounts or portfolio.
• Processes and/or reconciles varied and complex transactions in accordance with established policies and procedures.
• Identifies and may resolve exceptions; escalates appropriately.
• May interact with customers and have assigned accounts or portfolio.
• Ensures the appropriate materials and documentation are available to complete transactions.
• May assist with training/coaching of new hires.
• May serve as a subject matter resource for the team.
• Provides responses and documentation to inquiries and ad hoc requests.
• Completes research and provides feedback on workflow and work received.
• Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures.

Skills

Analytical Thinking

Capital Management

Compliance Requirements

Documentations

Due Diligence

Loan Documentation

Regulatory Compliance

Risk Mitigation Strategies

Education

Bachelor's degree

Tools

Excel

AI productivity tools

Job description

PNC is seeking a Senior Loan Support Analyst within the Real Estate organization to support the Loan Administration team, including Servicing, Investor Reporting and Insurance. This in-office role emphasizes data quality control and process improvement with Excel and AI productivity tools.

The position emphasizes accuracy, customer focus, and risk management with opportunities to collaborate across teams and drive efficiency in mortgage-related workflows.