Senior Loan Operations Administrator II

Western Alliance Bancorporation; Chandler (AZ); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Ownership stake in the company

Medical and dental insurance

401k matching program

Tuition assistance program

Employee volunteer program

Wellness program

Time off

Job summary

Western Alliance Bancorporation seeks a Senior Loan Operations Administrator II in Chandler, AZ to manage complex commercial loan transactions across a diverse portfolio. You will oversee pipeline management, closing execution, and risk/compliance with internal policies and regulatory standards.

You'll lead coordination with relationship managers, credit, and portfolio teams, mentor junior staff, and drive process improvements while ensuring accurate loan documentation and timely funding.

Qualifications

• 8+ years of related experience in Loan Administration or lending.
• High school diploma required.
• Knowledge of general banking operations, including loan administration and commercial banking products.
• Knowledge of regulatory and legal compliance obligations.
• Knowledge of one or more loan types.
• Proficient in multitasking in a team environment and focused on client service.
• Intermediate speaking and writing communication skills.

Responsibilities

• Manage a high-volume pipeline of complex commercial loan transactions.
• Review credit approvals and structure transactions for required documentation and due diligence.
• Coordinate with Relationship Managers, Credit, and Portfolio teams for closings.
• Lead coordination of closing activities with internal and external partners (legal, title, escrow).
• Prepare and review loan documents for accuracy and compliance with terms.
• Identify and resolve closing risks related to collateral, lien, and structure.
• Ensure all loan transactions meet bank policies, credit requirements, and regulatory standards.
• Execute loan funding and facilitate transition to Loan Servicing with accurate boarding packages.
• Monitor covenants and post-closing conditions; resolve exceptions to maintain compliance.
• Mentor and train Loan Administrators and contribute to process improvements.

Skills

Loan administration

Regulatory compliance

Multitasking

Team collaboration

Communication skills

Education

High school diploma

Job description

Job Title:

Senior Loan Operations Administrator II

Location:

AZ - Chandler 3075

What you'll do:

The Senior Loan Administrator is responsible for managing complex commercial loan transactions across a diverse portfolio, including Commercial & Industrial, Commercial Real Estate, Asset-Based Lending, and Construction loans. The role ensures the accurate and timely execution of loan closings while maintaining strong compliance with internal policies and regulatory requirements. The position serves as a key operational partner across business lines and plays a leadership role in supporting team development and process improvement.

Loan Processing & Pipeline Management

• Manage a high-volume pipeline of complex commercial loan transactions, including new originations, renewals, modifications, and extensions
• Review credit approvals and structure transactions to determine required documentation and due diligence
• Coordinate closely with Relationship Managers, Credit, and Portfolio teams to ensure alignment and readiness for closing

Closing Execution & Coordination

• Lead coordination of all closing activities with internal stakeholders and external partners, including legal counsel, title, and escrow
• Direct preparation and review of loan documentation to ensure accuracy and compliance with approved terms
• Identify and resolve potential closing risks, including collateral, lien, and structural issues

Risk Management & Compliance

• Ensure all loan transactions meet bank policies, credit requirements, and regulatory standards
• Validate collateral perfection, entity structures, and borrower compliance requirements
• Maintain complete, accurate, and audit-ready loan documentation

Funding & Loan Servicing Transition

• Execute loan funding, including booking, disbursements, and fee reconciliation
• Ensure all conditions precedent to funding are satisfied prior to closing
• Facilitate seamless transition to Loan Servicing through accurate and complete loan boarding packages

Post-Closing & Portfolio Support

• Monitor financial covenants, reporting requirements, and post-closing conditions
• Proactively resolve exceptions and maintain compliance with ongoing credit requirements

Leadership & Development

• Provide mentorship and training to Loan Administrators and junior staff
• Serve as a resource for complex and non-standard transactions
• Contribute to continuous improvement initiatives within Loan Operations

What you'll need:

• 8+ years of related experience in Loan Administration, Lending and/or Deposit Sales, or similar field.
• High school diploma required.
• Intermediate to advanced knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.
• Intermediate to advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• Knowledge of one or more loan types.
• Proficient in multi-tasking in a team oriented environment and focused on the highest standards of client service.
• Intermediate speaking and writing communication skills.

Benefits you'll love:

We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands - Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank - that remain part of the company's heritage, as well as AmeriHome Mortgage, a Western Alliance Bank Company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email [e-mail] or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

Western Alliance Bancorporation