Senior Living Services Manager

BAYADA Home Health Care; Harrisburg (Dauphin County); On-site; USD 50,000 - 56,000; Full time

Benefits offered by this job

Base salary and benefits

Health, dental, vision insurance

Paid holidays, vacation, and sick time

Tuition reimbursement opportunities

401(k) with company match

Employer-paid life insurance

Direct deposit

Employee Assistance Program (EAP)

Ongoing professional development

Job summary

BAYADA Home Health Care in Harrisburg, PA seeks a Senior Living Services Manager to coordinate high-quality home health services and build relationships with clients, families, referral sources, and staff. The role emphasizes leadership in scheduling, service excellence, and growth of the assigned caseload.

The position requires strong communication and organizational skills, with a preference for healthcare experience and supervisory credentials.

Qualifications

• Bachelor's degree preferred.
• Prior knowledge of Medicare and OASIS a plus.
• Previous medical office, healthcare, or home care experience preferred.
• Prior supervisory or leadership experience is a plus.
• Demonstrated success in achieving goals and taking on increasing levels of responsibility.
• Ambition and desire to grow and advance within the organization.
• Excellent communication, organizational, and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Deliver exceptional customer service and coordinate high-quality home health services
• Manage client service coordination and address emergent scheduling and staffing needs
• Oversee and proactively grow an assigned caseload through relationship-building and service excellence
• Build and maintain strong relationships with clients, families, referral sources, payors, and community organizations
• Foster strong, collaborative relationships with office and field staff
• Monitor key operational and financial metrics, including admissions and referral outcomes
• Partner with Clinical Managers to provide support and supervision to field employees
• Contribute to office growth, client satisfaction, and overall operational success

Skills

Excellent communication

Organizational skills

Interpersonal skills

Leadership experience

Multitasking / prioritization

Growth mindset

Education

Bachelor's degree preferred

Medicare / OASIS knowledge a plus

Job description

Senior Living Services Manager

BAYADA Home Health Care has an immediate opening for a Senior Living Services Manager in our Harrisburg, PA Senior Living Office.

Are you looking for a rewarding career opportunity in a growing healthcare industry? As a Senior Living Services Manager, you'll play a key role in coordinating high-quality home health services while building meaningful relationships with clients, families, referral partners, and your team.

The Senior Living Services Manager will:

• Deliver exceptional customer service and coordinate high-quality home health services
• Manage client service coordination and address emergent scheduling and staffing needs
• Oversee and proactively grow an assigned caseload through relationship-building and service excellence
• Build and maintain strong relationships with clients, families, referral sources, payors, and community organizations
• Foster strong, collaborative relationships with office and field staff
• Monitor key operational and financial metrics, including admissions and referral outcomes
• Partner with Clinical Managers to provide support and supervision to field employees
• Contribute to office growth, client satisfaction, and overall operational success

Qualifications:

• Bachelor's degree preferred
• Prior knowledge of or experience with Medicare and OASIS a plus
• Previous medical office, healthcare, or home care experience preferred
• Prior supervisory or leadership experience is a plus
• Demonstrated success in achieving goals and taking on increasing levels of responsibility
• Ambition and desire to grow and advance within the organization
• Excellent communication, organizational, and interpersonal skills
• Ability to manage multiple priorities in a fast-paced environment

BAYADA Offers:

• Base salary: $50,000-$56,000/yr based off qualifications
• Comprehensive medical, dental, prescription, and vision insurance
• Paid holidays, vacation, and sick time
• Tuition reimbursement opportunities
• 401(k) with company match
• Employer-paid life insurance
• Direct deposit
• Employee Assistance Program (EAP)
• Ongoing professional development and career advancement opportunities

#LIRX

BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.

As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.