Senior Living Sales Leader — Associate Director

Sunrise Senior Living, LLC; Annapolis (MD); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Retirement Savings Plans

Paid time off

Tuition Reimbursement

Job summary

Sunrise Senior Living, LLC in Annapolis, MD is seeking an Associate Director of Sales to support the Sales & Marketing team in driving occupancy and revenue while ensuring a seamless move-in experience for new residents. You will manage CRM records, assist with lead follow-up, set sales goals, coordinate move-in processes, and help residents and families through the decision journey.

The role emphasizes strong communication, organization, and customer service, with opportunities for growth and a

Qualifications

• 1+ year sales support or customer service experience.
• Strong phone, presentation, and communication skills.
• Highly organized with ability to manage multiple priorities.
• Detail-oriented and service-focused.
• Proficiency in Microsoft Office and CRM systems

Responsibilities

• Maintain and update prospect records in the CRM system.
• Support lead follow-up through call-outs, call-ins, and presentations.
• Assist in setting and tracking sales goals.
• Prepare move-in paperwork and administrative files.
• Coordinate resident assessments with clinical leadership.
• Facilitate Resident Agreement signings and review move-in packets.
• Ensure suites are ready using the Suite Readiness Checklist.
• Welcome and orient residents and families on Move-In day.
• Support on-site sales and marketing events.
• Maintain ongoing communication with prospects and families

Skills

Phone communication

Presentation skills

Communication

Organization

Detail-oriented

Customer service

Tools

CRM systems

Microsoft Office

Job description

Sunrise Senior Living, LLC in Annapolis, MD is seeking an Associate Director of Sales to support the Sales & Marketing team in driving occupancy and revenue while ensuring a seamless move-in experience for new residents. You will manage CRM records, assist with lead follow-up, set sales goals, coordinate move-in processes, and help residents and families through the decision journey.

The role emphasizes strong communication, organization, and customer service, with opportunities for growth and a