Senior Living Resident Services Coordinator

Brigham House; Washington (District of Columbia); Hybrid; USD 52,000 - 72,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Paid holidays

Vacation and personal time

Life insurance

FSA options

Employee referral bonus

Resident referral bonus

Job summary

Brigham House is seeking a Resident Service Coordinator to support residents within the Resident Services Department. You will report to the Resident Services Director and coordinate referrals to social services while ensuring DC EPD waiver compliance.

You will develop individual service plans, monitor eligibility, arrange transportation to appointments, and liaise with residents, families, and staff. Maintain confidentiality and assist admissions and regulatory filings.

Qualifications

• A LSW, LICSW, LPN, RN or degree in social work or related field from an accredited college, and a minimum of two years' experience in working with elders.
• Previous experience working with elders in a community setting.
• Must demonstrate an ability to express ideas clearly, both verbally and in writing.
• Must possess and demonstrate an ability to work independently and to solve problems creatively.
• Maintain a current working knowledge of regulations pertaining to residents in the EPD Waiver Program.

Responsibilities

• Assist residents in identifying and securing appropriate services and assistance from supports to supplemental services funded by the state and federal government.
• Initiate and implement the individual service plan of residents and coordinate appropriate services.
• Monitor the needs of individual residents and their service plans in compliance with EPD FC guidelines to ensure maximum benefit and cost effectiveness.
• Participate in regular team meetings to share information about client status and to facilitate proper delivery of services.
• Maintain and track resident status as it pertains to Medicaid, EPD Waiver and OSSP, including communications with the Billing representative.
• Maintain and track documentation to keep resident services valid including Social Security letters, IDs and insurance.
• Facilitate transportation services for residents' clinical appointments and referrals.
• Act as a liaison between residents, their families and management staff.
• Maintain confidentiality of all resident information and complete required regulatory documentation.

Skills

Strong clinical skills

Communication skills

Independent work

Confidentiality

Education

LSW, LICSW, LPN, RN or degree in social work or related field

Job description

Brigham House is seeking a Resident Service Coordinator to support residents within the Resident Services Department. You will report to the Resident Services Director and coordinate referrals to social services while ensuring DC EPD waiver compliance.

You will develop individual service plans, monitor eligibility, arrange transportation to appointments, and liaise with residents, families, and staff. Maintain confidentiality and assist admissions and regulatory filings.