Senior Living Operations Leader

Senior Lifestyle; Lisle (IL); On-site; USD 100,000 - 180,000; Full time

Benefits offered by this job

DailyPay benefit

Vaccination & benefits program

Health, dental, vision

Job summary

Senior Lifestyle is seeking an on-site executive to lead day-to-day operations of our senior living community in Lisle, Illinois. You will be the primary contact for staff, residents, families, and partners, ensuring exceptional hospitality, resident satisfaction, and compliant operations.

You will manage budgets, staffing, leases, and community relations, while upholding Senior Lifestyle policies and driving occupancy and service excellence in a fast-paced environment.

Qualifications

• A Bachelor’s Degree is preferred.
• 3+ years of sales and marketing or business management experience, preferably in the Senior Housing Industry.
• You professionally communicate and listen to residents, guests, and coworkers.
• You have great management skills and a willingness and desire to work harmoniously with all staff members.
• You have the ability to switch tasks quickly and often.
• You currently have an active Driver’s License.

Responsibilities

• Act as the on-site executive for all operations, including being the main point of contact for all staff, residents, prospects, community organizations, government agencies and the public when needed.
• Maintains resident retention by working with residents and their families, dealing with any issues that arise.
• Responds and follows up with all walk-ins, phone-ins, mail-ins timely and appropriately.
• Keeps up to date with information about competitors.
• Meets all expectations of meaningful contacts, leases and occupancy.
• Maintain budget accountability and cash flow; aggressively anticipate and minimize negative budget variances and deficits.
• Hire, train, discipline, and terminate employees in accordance with Senior Lifestyle Corporate policy.
• Maintain all local, state, and federal licenses for the community.
• Lead staff meetings.
• Promote and protect resident rights; assisting residents to make informed decisions and treating them with dignity and respect.
• Become an intricate part of the community in social and civic affairs by representing the community in local, state, and professional organizations.
• Manage other support level and management roles as needed.

Skills

Leadership

Communication

Staff management

Customer service

Education

Bachelor's Degree

Job description

Senior Lifestyle is seeking an on-site executive to lead day-to-day operations of our senior living community in Lisle, Illinois. You will be the primary contact for staff, residents, families, and partners, ensuring exceptional hospitality, resident satisfaction, and compliant operations.

You will manage budgets, staffing, leases, and community relations, while upholding Senior Lifestyle policies and driving occupancy and service excellence in a fast-paced environment.