Senior Living Move-In & Sales Coordinator

Northgate-Park; Cincinnati (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

PTO and Holiday Pay

Daily pay

401K with employer match

Short and long-term disability

Referral Bonuses

Tuition Reimbursement

Employee Assistance Program

Job summary

Northgate Park in Cincinnati is seeking a Move In Coordinator to support the Sales & Marketing Department. The role focuses on managing the move-in process for new residents, assisting with lead management, and closing sales through a customer-focused approach.

You will uphold exceptional service, maintain accurate records, and coordinate with team members to meet occupancy and revenue goals while adapting to scheduling needs, including a Tuesday-Saturday work week.

Qualifications

• Associate Degree or higher in Marketing, Business, Communications, or related field is strongly preferred.
• Equivalent combination of education and experience is required.
• Minimum of two years of relevant sales and marketing experience, with strong preference for senior living industry experience with proven results.
• Proficient in Windows, Office, Word, Excel, Outlook; CRM database systems experience.

Responsibilities

• Support the team to meet or exceed budgeted occupancy and revenue.
• Meet or exceed established KPI’s for sales and marketing.
• Utilize the ENGAGE Experience sales process for internal and external sales.
• Assist with Strategic Sales and Marketing Trimester Plans with leadership.
• Coordinate with associates to ensure smooth sales and marketing events.
• Audit, reconcile, and process invoices for payment within the marketing budget.
• Maintain accurate marketing materials, forms, and move-in packets.
• Close sales by guiding residents, families, and advisors to decisions.

Skills

Communication skills

Interpersonal skills

Organizational skills

CRM database systems

Education

Associate Degree or higher in Marketing, Business, Communications, or related field

Tools

CRM database systems

Job description

Northgate Park in Cincinnati is seeking a Move In Coordinator to support the Sales & Marketing Department. The role focuses on managing the move-in process for new residents, assisting with lead management, and closing sales through a customer-focused approach.

You will uphold exceptional service, maintain accurate records, and coordinate with team members to meet occupancy and revenue goals while adapting to scheduling needs, including a Tuesday-Saturday work week.