Senior Living Move-In Concierge

Oakmont Management Group; Pittsburg (CA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

Vacation, Personal Day, Sick Pay, Holi

Complimentary Meals

401(k) Savings Plan with Company Match

Life Insurance

Job summary

Oakmont Management Group seeks a Move-In Coordinator to ensure smooth transitions for new residents into our California senior living communities. You will support the Marketing Department by handling inquiries, tours, and event organization, while maintaining resident files and directories.

You will qualify prospects, coordinate move-ins, and assist families to integrate new residents into the community. This role requires strong organizational skills, empathy for seniors, and the ability to

Qualifications

• Must have a high school diploma or equivalent.
• Prefer one year of experience working with seniors, preferably in the Senior Housing Industry.
• Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.).
• Knowledge of and/or ability to learn the theory and practice of assisted living and dementia care.
• Able to work with seniors and interact patiently with Cognitively impaired individuals.
• Able to be flexible, adapt to change, and prioritize tasks in stressful situations.
• Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests.

Responsibilities

• Maintain knowledge of the property’s products and services to represent the property to referral sources and prospects.
• Give community tours as needed and provide marketing information per the marketing process.
• Qualify prospects and assist with tours and deposits as needed.
• Assist with organizing, planning, and managing all marketing events.
• Attend resident, family inquiry, and referral source events.
• Serve as a liaison for residents and families to ensure a smooth transition to the community.
• Follow the new move-in checklist completely and accurately.
• Prepare paperwork and build the new resident administrative file.
• Create and maintain the Resident Directory.

Skills

MS Office proficiency

People/customer service

Interpersonal communication

Adaptability

Education

High school diploma or equivalent

Tools

MS Office (Word, Excel)

Job description

Oakmont Management Group seeks a Move-In Coordinator to ensure smooth transitions for new residents into our California senior living communities. You will support the Marketing Department by handling inquiries, tours, and event organization, while maintaining resident files and directories.

You will qualify prospects, coordinate move-ins, and assist families to integrate new residents into the community. This role requires strong organizational skills, empathy for seniors, and the ability to