Senior Living Front Desk Concierge (PRN, Flexible Schedule)

Discovery Senior Living; Lewisville (TX); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Competitive wages

Early access to earned wages

Flexible scheduling options

Paid time off and Holidays (full‑time)

Comprehensive benefit package (health,

401(K) with employer match

Paid training

Opportunities for growth and ADVANCING

Employee Assistance Program

Job summary

Discovery Senior Living is seeking a friendly Concierge at Discovery Villages at Castle Hills in Lewisville, TX. This PRN role welcomes residents and guests, handles calls, and supports front-desk operations to ensure a welcoming environment.

You will coordinate communications, assist resident services, and maintain organized records while upholding confidentiality and a professional demeanor in a fast-paced setting.

Qualifications

• High school diploma or GED preferred.
• 1–3 years customer service, reception, or administrative experience preferred.
• Strong communication, organization, and interpersonal skills.
• Professional demeanor with the ability to multitask in a fast-paced environment.
• Basic computer skills; comfortable using phones, email, and office systems.
• Ability to maintain confidentiality and represent the community positively.

Responsibilities

• Perform telephone answering and reception duties, managing internal and external calls professionally and courteously.
• Take accurate, detailed messages and ensure timely communication to the appropriate recipient.
• Greet residents, families, and visitors warmly; respond to inquiries and provide directions as needed.
• Collate brochures and support marketing materials as requested.
• Prepare meal tickets for team members and family members; tally meal count sheets for Dining Services.
• Maintain and update resident phone lists, rosters, move‑in and move‑out registers, guest logs, and sign‑in sheets.
• Coordinate and manage resident and family appointments including transportation, salon services, and other community resources.
• Keep the front desk and entry areas clean, organized, and welcoming at all times.
• Sort, organize, and distribute mail to residents, the Executive Director, and department coordinators.
• Maintain resident forms related to miscellaneous credits.
• Follow all company personnel policies, operating procedures, and confidentiality requirements.
• Perform other duties as assigned.

Skills

Communication

Organization

Interpersonal skills

Multitasking

Basic computer skills

Education

High school diploma or GED

Tools

Office systems

Job description

Discovery Senior Living is seeking a friendly Concierge at Discovery Villages at Castle Hills in Lewisville, TX. This PRN role welcomes residents and guests, handles calls, and supports front-desk operations to ensure a welcoming environment.

You will coordinate communications, assist resident services, and maintain organized records while upholding confidentiality and a professional demeanor in a fast-paced setting.