Senior Living Front Desk Concierge — Flexible Part-Time

Maplewood Senior Living; West Yarmouth (MA); On-site; USD 25,000 - 26,000; Part time

Benefits offered by this job

Competitive wages

Flexible shifts

Growth opportunities

Bonus & incentive programs

Job summary

Maplewood Senior Living is seeking a friendly and professional Concierge to be the first point of contact at our West Yarmouth community. You will greet residents, families, and guests, manage a multi-line phone system, assist with daily inquiries, handle package delivery, and support front–desk administrative duties.

Ideal candidates will have experience in a medical office environment, confidentiality standards, and proficiency with Microsoft Office.

Qualifications

• High School Diploma required.
• Must possess a high degree of interpersonal relations skills and capability of relating to a variety of people and personalities. Considerable initiative and judgment is also required.
• Must have word processing and clerical skills.
• Must be able to work flexible hours and participate in holiday activities.

Responsibilities

• Provides positive first impression to all who enter the community.
• Answers and screens all incoming telephone calls in a courteous and professional manner, routes calls and takes messages, as appropriate.
• Greets all visitors in a friendly, courteous and professional manner. Screens and requires visitors to sign in at reception desk.
• Receives and processes mail for community staff. Accepts all outgoing mail/packages.
• Types, copies, orders, and maintains inventory of office supplies, and performs other clerical duties.
• Maintains and updates log of all emergency phone numbers. Keeps log at front desk.
• Maintains and updates emergency contact information on each resident. Keeps information at front desk.
• Assists managers with various clerical responsibilities.
• Pages staff wearing beepers as necessary.
• Takes RSVPs for special functions as necessary.
• Oversees sign-up for scheduled transportation.
• Hands out maintenance requests forms and pass on to maintenance.

Skills

Interpersonal skills

Communication

Organizational skills

Phone etiquette

Customer service

Multitasking

Education

High School Diploma

Tools

Microsoft Office

Job description

Maplewood Senior Living is seeking a friendly and professional Concierge to be the first point of contact at our West Yarmouth community. You will greet residents, families, and guests, manage a multi-line phone system, assist with daily inquiries, handle package delivery, and support front–desk administrative duties.

Ideal candidates will have experience in a medical office environment, confidentiality standards, and proficiency with Microsoft Office.