Senior Living Finance & Operations Director

Arbor Company; West Chester (Chester County); On-site; USD 65,000 - 90,000; Full time

Job summary

Arbor Terrace Willistown is seeking a skilled Business Office Director to oversee financial, administrative, and HR functions within our senior living community. You will work closely with department leaders, residents, and families to ensure accurate financial processes and exceptional service.

The role requires 3–5 years in business office/financial management, with experience in payroll, billing, and monthly P&L. Strong organizational and communication skills are essential for success.

Qualifications

• Three to five years of business office, financial management, accounting, or related experience.
• Experience with billing, accounts receivable, accounts payable, and payroll.
• Familiarity with monthly P&L statements, budgeting, and departmental spend-downs.
• Strong organizational skills and attention to detail.

Responsibilities

• Manage resident billing, accounts receivable, accounts payable, and related financial processes.
• Oversee payroll processes and ensure timely and accurate payroll administration.
• Support monthly financial reporting, including P&L review and departmental spend-downs.
• Maintain accurate financial, employee, and administrative records.
• Coordinate HR processes including hiring, onboarding, employee documentation, and compliance.
• Monitor completion of required employee training and ongoing compliance requirements.
• Partner with community leadership on staffing, scheduling, and employee-related processes.
• Assist residents and families with billing questions and account concerns with professionalism and compassion.
• Maintain confidentiality and ensure compliance with company policies and applicable regulations.
• Serve as a collaborative member of the community leadership team.

Skills

Strong organizational skills

Strong verbal and written коммуника

Attention to detail

Multi-tasking/priority management

Education

Associate or Bachelor's degree in business/finance/accounting

Tools

Microsoft Office/Windows

Payroll/Accounting systems

Job description

Arbor Terrace Willistown is seeking a skilled Business Office Director to oversee financial, administrative, and HR functions within our senior living community. You will work closely with department leaders, residents, and families to ensure accurate financial processes and exceptional service.

The role requires 3–5 years in business office/financial management, with experience in payroll, billing, and monthly P&L. Strong organizational and communication skills are essential for success.