Senior Living Concierge & Guest Experience Lead

Sonida Senior Living; Saint Augustine (FL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401k with company match

PTO from day one

Paid training

Employee assistance program

Job summary

The Addison of St. Johns, a Sonida Senior Living community, invites you to join our welcoming front desk team. As a receptionist, you will greet visitors, answer calls, provide directions, and share essential information about our community and services.

We value exceptional customer service, reliability, and teamwork in caring for our senior residents. This on-site role offers comprehensive benefits and opportunities for growth within a supportive environment.

Qualifications

• Enjoy providing exceptional customer service and care to our senior residents.
• Appreciate the value of being a dependable & responsible member of a greater team.

Responsibilities

• Answer phones and direct callers to the right contact, sharing address and community details.
• Greet and direct visitors to the community.
• Receive, sort, and forward incoming mail.
• Coordinate pick-up and delivery of express mail services.
• Resolve customer questions and concerns.

Skills

Customer service

Teamwork

Job description

The Addison of St. Johns, a Sonida Senior Living community, invites you to join our welcoming front desk team. As a receptionist, you will greet visitors, answer calls, provide directions, and share essential information about our community and services.

We value exceptional customer service, reliability, and teamwork in caring for our senior residents. This on-site role offers comprehensive benefits and opportunities for growth within a supportive environment.