Senior Living Concierge & Front Desk Host

Sonida Senior Living; Alpharetta (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401k with company match

PTO day one

Paid training

Employee Assistance Program

Dependent Care and FSA

Job summary

The Addison of Alpharetta, a Sonida Senior Living community, seeks a friendly Receptionist for front desk operations. You will greet visitors, answer calls, and route inquiries while supporting residents and staff.

Benefits include health, 401k, paid training, and PTO starting day one. Join a team that values compassionate service and dependable teamwork in a senior living setting.

Qualifications

• Enjoy providing exceptional customer service and care to our senior residents
• Appreciate the value of being a dependable & responsible member of greater team

Responsibilities

• Answers telephone and directs callers; provides information such as address, directions, fax numbers, and website
• Greets and directs visitors to the community
• Receives, sorts, and forwards incoming mail
• Coordinates pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Resolving customer questions and concerns

Skills

Customer service

Communication

Multitasking

Team player

Education

High school diploma

Tools

Power BI

EHR system

Job description

Find your joy here, at The Addison of Alpharetta, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match & much more!

The Addison of Alpharetta, a premier retirement community in Alpharetta, GA, provides quality care to residents in an ASSISTED LIVING, MEMORY CARE community.

What We Offer You

• Flexible scheduling**
• Cutting edge technology to enhance the lives of our residents and make your job easier and more effective.
• SafelyYou - AI video technology that detects and prevent falls
• Advanced EHR Technologies - automated care assessments eliminating busy work, helping you deliver better care
• Sage - Improve call light response time and improvement to service and care
• Microsoft Power BI - one stop for all data needs
• Company support for educational and learning opportunities
• Paid referral programs for Team Member and Resident referrals
• Medical, dental, vision, and life/disability insurances*
• 401k retirement savings offering a discretionary match determined each year based on company performance
• Employee Assistance Program
• Dependent Care and FSA saving accounts
• PTO available day one
• Paid Training
• Benefit eligibility dependent on employment status
• Eligibility based on location
  

Receptionist Responsibilities Include

• Answers telephone and directs the caller to the appropriate individual. Also, provides information such as community address, directions to the community location, community fax numbers, company website, and other related information
• Greets and directs visitors to the community
• Receives, sorts, and forwards incoming mail
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Resolving customer questions and concerns
  
  

Qualifications

• Enjoy providing exceptional customer service and care to our senior residents
• Appreciate the value of being a dependable & responsible member of greater team