Concierge

Sonida Senior Living; Saint Augustine (FL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401k with company match

PTO from day one

Paid training

Employee assistance program

Job summary

The Addison of St. Johns, a Sonida Senior Living community, invites you to join our welcoming front desk team. As a receptionist, you will greet visitors, answer calls, provide directions, and share essential information about our community and services.

We value exceptional customer service, reliability, and teamwork in caring for our senior residents. This on-site role offers comprehensive benefits and opportunities for growth within a supportive environment.

Qualifications

• Enjoy providing exceptional customer service and care to our senior residents.
• Appreciate the value of being a dependable & responsible member of a greater team.

Responsibilities

• Answer phones and direct callers to the right contact, sharing address and community details.
• Greet and direct visitors to the community.
• Receive, sort, and forward incoming mail.
• Coordinate pick-up and delivery of express mail services.
• Resolve customer questions and concerns.

Skills

Customer service

Teamwork

Job description

The Addison of St. Johns
115 Benton Ln
Saint Augustine, FL 32092, USA

Description

Find your joy here, at The Addison of St. Johns, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match & much more!

The Addison of St. Johns, a premier retirement community in Jacksonville, FL, provides quality care to residents in an INDEPENDENT LIVING, ASSISTED LIVING, MEMORY CARE community.

What we offer you:

• Cutting edge technology to enhance the lives of our residents and make your job easier and more effective.
• SafelyYou - AI video technology that detects and prevent falls
• Advanced EHR Technologies - automated care assessments eliminating busy work, helping you deliver better care
• Sage - Improve call light response time and improvement to service and care
• Microsoft Power BI - one stop for all data needs
• Company support for educational and learning opportunities
• Paid referral programs for Team Member and Resident referrals
• Medical, dental, vision, and life/disability insurances*
• 401k retirement savings offering a discretionary match determined each year based on company performance
• Employee Assistance Program
• Dependent Care and FSA saving accounts
• PTO available day one
• Paid Training

*Benefit eligibility dependent on employment status

**Eligibility based on location

Receptionist Responsibilities include:

• Answers telephone and directs the caller to the appropriate individual. Also, provides information such as community address, directions to the community location, community fax numbers, company website, and other related information
• Greets and directs visitors to the community
• Receives, sorts, and forwards incoming mail
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Resolving customer questions and concerns

Qualifications:

• Enjoy providing exceptional customer service and care to our senior residents
• Appreciate the value of being a dependable & responsible member of greater team

https://info.flclearinghouse.com/

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.