Senior Living Concierge: Front Desk & Resident Experience

Claiborne Senior Living; Martinez (GA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Double time pay on major holidays

Free employee meals

Referral bonus

Full-time benefits: medical, dental, V

Job summary

Claiborne Senior Living is seeking a friendly Concierge to serve as the welcoming face of our senior living community. You will create a warm, professional front desk experience for residents, families, guests, and team members.

If you value first impressions, integrity, and a collaborative culture, we’d love to meet you and discuss how you can contribute to daily operations and resident satisfaction.

Qualifications

• 1+ year of customer service experience (healthcare, hospitality, or senior living preferred).
• Strong communication and interpersonal skills with residents, families, and teams.
• Professional presence and positive attitude in a front desk role.
• Ability to multitask, prioritize, and learn new systems.
• Flexibility to work weekends and holidays as needed.

Responsibilities

• Greet residents, guests, and visitors with warmth and professionalism.
• Answer and direct phone calls efficiently and courteously.
• Manage the front desk and maintain an organized, welcoming workspace.
• Coordinate transportation requests for residents.
• Assist with event coordination and community activities as needed.
• Respond to resident inquiries and concerns promptly and professionally.
• Maintain knowledge of community services, amenities, and policies.
• Manage packages and deliveries.
• Support leadership with administrative tasks as assigned.

Skills

Customer service

Communication

Interpersonal skills

Professional presence

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Claiborne Senior Living is seeking a friendly Concierge to serve as the welcoming face of our senior living community. You will create a warm, professional front desk experience for residents, families, guests, and team members.

If you value first impressions, integrity, and a collaborative culture, we’d love to meet you and discuss how you can contribute to daily operations and resident satisfaction.