Senior Living Concierge: Elevate Resident & Guest

Morada Senior Living; Pantego (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Wages before payday

Flexible scheduling

Paid time off

Benefits package

401K match

Paid training

Advancement opportunities

Meals provided

Employee assistance program

Job summary

Morada Senior Living is hiring a Concierge at one of our Texas communities. You will greet guests, residents, and employees, manage external and internal calls, and provide general information to visitors and residents.

We offer competitive wages, flexible scheduling with full-time and part-time hours, paid time off and holidays, a comprehensive benefits package, and opportunities for advancement within a culture of purpose and learning.

Qualifications

• High school diploma or general education degree (GED) preferred.
• One to three years customer service experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Carries out telephone answering and reception duties as required.
• Takes complete messages with pertinent information and communicates messages to the intended recipient.
• Greets residents and visitors. Answers inquiries and gives directions.
• Collates brochures for the marketing department.
• Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.
• Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.
• Manages appointments for residents and family members such as hairdresser, transportation, etc.
• Maintains and keeps desk and entry area neat and organized.
• Organizes, distributes mail to residents, Executive Director and Department Coordinators.
• Maintains resident forms for miscellaneous credits.
• Maintains adherence to all company personnel policies and established operating policies and procedures.

Skills

Customer service

Reception duties

Telephone handling

Education

High school diploma or GED

Job description

Morada Senior Living is hiring a Concierge at one of our Texas communities. You will greet guests, residents, and employees, manage external and internal calls, and provide general information to visitors and residents.

We offer competitive wages, flexible scheduling with full-time and part-time hours, paid time off and holidays, a comprehensive benefits package, and opportunities for advancement within a culture of purpose and learning.