Senior Living Admissions Specialist

Lifespace Communities; Boyce (PA); Sur place; USD 30 000 - 41 000; Plein temps

Résumé du poste

Lifespace Communities is seeking an Admission Coordinator to join our team at Friendship Village of South Hills in Boyce, PA. The role focuses on answering inquiries, conducting tours, and coordinating admissions for our health center residents.

You will verify insurance, prepare move-in documentation, and maintain census and referral records, collaborating closely with leadership to ensure clinically appropriate admissions and a high level of service for residents and families.

Qualifications

• High school diploma or equivalent.
• Three years' experience.
• Proven customer service/ public relations/ marketing experience; ability to prioritize and complete a variety of tasks.

Responsabilités

• Answer inquiries and conduct tours with potential health center residents and/or family members.
• Follow up on all inquiries; determine if an admission is appropriate for placement at the health center.
• Verify insurance coverage and conducts pre-authorization checks on any admission to the health center.
• Verify all forms in the move-in packet are completed and distributed to the appropriate file.
• Ensure administrative and clerical functions, related to the admission and/or discharge of health center residents, are carried out to completion.
• Maintain and distribute accurate daily census reports including daily bed holds, change of payer, transfer/ discharge notices, and temporary/permanent assignments.
• Maintain and update information in appropriate systems regarding discharges and deaths of health center residents.
• Develop and submit health center admissions and sales reports.
• Oversee and/or maintain documentation for referral marketing systems
• Work closely with the licensed administrator and director of nursing services along with other admission team members to ensure potential health center admissions are clinically appropriate.

Connaissances

Customer service

Public relations

Marketing

Formation

High school diploma or equivalent

Description du poste

Lifespace Communities is seeking an Admission Coordinator to join our team at Friendship Village of South Hills in Boyce, PA. The role focuses on answering inquiries, conducting tours, and coordinating admissions for our health center residents.

You will verify insurance, prepare move-in documentation, and maintain census and referral records, collaborating closely with leadership to ensure clinically appropriate admissions and a high level of service for residents and families.