Senior Living Administrative Services Director — Lead & Elevate Ops

Liveatlauralparke; Leesburg (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

Lake Port Square in Leesburg, FL is seeking a Director of Administrative Services to lead administrative operations, support the Executive Director, and drive service excellence for residents, families, and staff. You will supervise the administrative team, streamline processes, manage scheduling and records, and ensure compliance with policies and regulatory requirements while maintaining confidentiality.

This role rewards strong leaders who thrive on improving efficiency, mentoring others, and

Qualifications

• Associate's degree in Business Administration or related field.
• 3 to 5 years of administrative experience, including supervisory or management experience.
• Strong leadership and organizational skills.
• Proficiency with Microsoft Office Suite and office management software.
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities and meet deadlines.

Responsibilities

• Provide leadership and direction for administrative functions, including reception, office management, and clerical support.
• Supervise, train, mentor, and support administrative team members.
• Help create and improve office procedures and workflows to increase efficiency.
• Oversee scheduling, correspondence, recordkeeping, and other administrative functions.
• Manage office supplies, equipment, and related purchasing needs.
• Coordinate meetings, community events, and special projects.
• Support the Executive Director and department leaders with organizational and strategic initiatives.
• Ensure administrative practices comply with company policies, regulatory requirements, and confidentiality standards.
• Professionally handle escalated questions or concerns from residents, families, and associates.
• Partner with department leaders to support community goals and operations.
• Assist with reports, audits, and regulatory reviews.
• Identify opportunities to improve administrative processes and service.
• May oversee security and/or transportation functions.
• Perform other duties as assigned.

Skills

Leadership

Organizational skills

Communication

Interpersonal skills

Microsoft Office

Education

Associate's degree in Business Administration or related field

Tools

Office management software

Job description

Lake Port Square in Leesburg, FL is seeking a Director of Administrative Services to lead administrative operations, support the Executive Director, and drive service excellence for residents, families, and staff. You will supervise the administrative team, streamline processes, manage scheduling and records, and ensure compliance with policies and regulatory requirements while maintaining confidentiality.

This role rewards strong leaders who thrive on improving efficiency, mentoring others, and