Senior Linux Systems Admin - Incident & SLA Lead

Wipro Technologies; Redmond (WA); On-site; USD 60,000 - 149,000; Full time

Job summary

Wipro Technologies in Redmond, WA is seeking a Lead Administrator L1 (Contract) to resolve high-priority incidents, perform advanced troubleshooting, and monitor SLAs. The role spans performance tuning, capacity planning, disaster recovery, and stakeholder reporting, with a focus on continual service improvements.

Requires Linux administration experience and 5–8 years in the field. The role offers a comprehensive benefits package and is based in Redmond, Washington.

Qualifications

• Linux system administration experience.
• Experience with incident resolution and SLA monitoring.
• Ability to perform root cause analysis.

Responsibilities

• Triaging and resolution of high priority tickets.
• Perform advanced troubleshooting and root cause analysis.
• Monitor SLAs and escalate as needed.
• Analyze system performance data and support capacity planning.
• Perform security assessments and disaster recovery drills.
• Collaborate with teams and provide weekly/monthly performance updates.
• Maintain knowledge base and SOPs.

Skills

Linux Admin

Job description

Wipro Technologies in Redmond, WA is seeking a Lead Administrator L1 (Contract) to resolve high-priority incidents, perform advanced troubleshooting, and monitor SLAs. The role spans performance tuning, capacity planning, disaster recovery, and stakeholder reporting, with a focus on continual service improvements.

Requires Linux administration experience and 5–8 years in the field. The role offers a comprehensive benefits package and is based in Redmond, Washington.