Senior Library Assistant (Branch)

City of Boston; Boston (MA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Library Assistant to provide exceptional service to patrons in a vibrant library environment. This role involves greeting visitors, managing library collections, and assisting with various administrative tasks. Ideal candidates will have a high school diploma or GED, strong communication skills, and a friendly demeanor. The position offers a chance to contribute to community engagement while ensuring the smooth operation of library services. If you are passionate about helping others and fostering a love for reading and learning, this opportunity is perfect for you.

Qualifications

• High school diploma or GED required; no experience necessary.
• Strong communication skills and ability to work with the public.

Responsibilities

• Greet and assist library patrons both in person and over the phone.
• Charge and discharge books, maintain collections, and assist with equipment.
• Compile basic statistical records and perform various clerical tasks.

Skills

Good oral skills

Ability to work cooperatively

Attention to detail

Tact in dealing with people

Education

High school graduate or GED

Tools

Personal computers

Windows software

Library technological equipment

Job description

Overview

Brief job description (essentialfunctions of the job):

Includes library assistants working in the branch libraries whose duties involve the following: greeting and directing patrons, registration of borrowers, charging and discharging of books and other materials, maintaining the book and other materials collections, maintaining/troubleshooting equipment, typing/word processing, and filing.

Responsibilities

Under the direction of the Branch Librarian or ranking staff member, and in accordance with standard policies and practices, performs any or all of the following:

• Greets and directs library patrons in person and over the phone, providing simple direction and information.
• Gives out and interprets BPL policies and procedures in a professional and courteous manner.
• Identifies and refers problems to their supervisor.
• Charges and discharges books and other materials, as well as receives and records fines.
• Interviews applicants for library cards and verifies identification.
• Prepares periodicals for circulation and maintains the periodical collection.
• Books museum passes.
• Receives and routes requests, including basic interlibrary loan requests, maintains reserve shelf, handles send item list.
• Receives, sorts, shelves, verifies, delivers, mends, and bar-codes books, and traces records and searches shelves for books not properly accounted for.
• Assists in maintaining bulletin boards and exhibition cases.
• Typing/word processing simple forms and records.
• Compiles basic statistical records.
• Operates and provides basic equipment maintenance and troubleshooting, e.g., turning on and off, cleaning, filling with paper, and replacing toner cartridges.
• Uses and assists patrons in the basic use of a variety of library owned technological equipment, e.g. photocopier, public computer signup systems, audiovisual equipment.
• Sorts and routes U.S. Mail.
• Attends training when directed.
• Performs other related duties as required.

Minimum Entrance Qualifications

• Education - High school graduate or GED.
• Experience - None required.
• Tact in dealing with people; good oral skills.
• Ability to work cooperatively with staff; demeanor appropriate to the workplace.
• Competency in the use of personal computers and Windows software sufficient to meet the tasks of the position.
• Good attendance, dependability, and punctuality record.
• Ability to exercise good judgment and focus on detail as required by the job.
• CORI - Must successfully clear a Criminal Offenders Record Information check with the City of Boston.

BOSTON RESIDENCY REQUIRED

Terms:

Union/Salary Plan/Grade: AFSCME/LA-3

Hours per week: 35